Loren Moe
Loren Moe at Luther Brookdale Volkswagen

Loren Moe | Page 6

Hospitality Manager

Luther Brookdale Volkswagen

6801 Brooklyn Blvd
Brooklyn Center, MN 55429

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54 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

not yet
rated

54 Reviews

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54 Reviews of Loren Moe

May 26, 2021

Dealership Rating
Employee Rating

I was disappointed because I felt that I was misled because it was advertised $1,700.00 off online off the car and I never got that!! False advertisement!! More

by CBERGELEEN89
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Angstman

Jun 02, 2021

Luther Brookdale Volkswagen responded

Hi, My name is Humberto Lopez. I am one of the sales managers here at Brookdale VW. I'd love to hear about your experience we us and why you felt as if you were being misled ? Any feedback will truly be appreciated.

Jun 02, 2021

Luther Brookdale Volkswagen responded

I understand your frustration. I apologize that our team didn't explain the incentives correctly. All VW dealerships will display their best price on line. The best price that you see online will not include any low apr or 0% options. I can assure you that we are not a group that intentionally misleads our customers. I will not tolerate such a thing! Thank you for your feedback

Jun 02, 2021

CBERGELEEN89 responded

As I said previously that it was advertised $1,700.00 off the original price of the car online that’s what got me to come and look and buy a Jetta but I never received the $1,700.00 off the original price of the car like I thought I got after I looked at the paper work closely.

May 12, 2021

Dealership Rating
Employee Rating

Very nice salesman. Rudy Luther friend of my fathers so we had to start there. Satisfied with car. Making it difficult to submit with so many words necessary. More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Lopez

May 06, 2021

Dealership Rating
Employee Rating

I prefer this dealer over other local options. Staff is pleasant. Maintenance done without sales push like some dealers. I also talked to a salesperson who was very friendly and helpful although still lear More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dioquino

May 03, 2021

Dealership Rating

Got a new car for are growing family, worked with a new salesman who was green but very nice, Tod one of the managers assisted him and us. In every step of the sale, very quick service while managing to be More

by RNEWLANDCTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Earnest

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