Lorenzo Burke | Page 4

We had a highly pleasant buying experience. I thought everyone was very nice and professional, they took the time to explain the vehicle features and paperwork with us. I thought everyone was very nice and professional, they took the time to explain the vehicle features and paperwork with us. More

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They did an excellent job and got me a better price. Lots of car choices too. Lots of car choices too. More

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Exceptional Service from Start to Finish Our recent experience with the sales team at Brewer Airport Toyota, specifically with Lorenzo Burke, was outstanding. From the moment we initiated our online in experience with the sales team at Brewer Airport Toyota, specifically with Lorenzo Burke, was outstanding. From the moment we initiated our online inquiry, every step of the sales process was smooth and satisfying. Lorenzo’s personable and patient approach made us feel truly valued as customers. Respectful Communication Throughout our interaction, we appreciated not being overwhelmed by unnecessary marketing texts, emails, or phone calls. The communication was respectful and focused on our needs, contributing to a stress-free buying experience. Fair Pricing and Trade-In Value The final price for our new vehicle and trade-in was both fair and reasonable. We felt confident and satisfied with the deal we received, knowing our interests were genuinely considered. Pleasant Closing Experience The final signing process was made even more enjoyable thanks to Ihor Koval, the Finance Manager. His professionalism and friendly demeanor ensured that the closing steps were as pleasant as the rest of our experience. Recommendation Based on our experience, we highly recommend Lorenzo Burke and Brewer Airport Toyota to anyone looking to purchase a vehicle. Their commitment to customer satisfaction sets them apart. More

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Ross made buying a new vehicle very easy as he was incredibly knowledgeable, helpful and friendly. He made sure to explain everything in detail and was patient with me through the whole process. incredibly knowledgeable, helpful and friendly. He made sure to explain everything in detail and was patient with me through the whole process. More

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All employees are all very friendly and helpful. If I didn't understand something they were able to explain it to me in detail that I could understand If I didn't understand something they were able to explain it to me in detail that I could understand More

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Thank you to Lorenzo and the Brewer Toyota team for making another vehicle transaction easy and stress free. We have been coming to this dealership for over 12 years and each time our needs have been m making another vehicle transaction easy and stress free. We have been coming to this dealership for over 12 years and each time our needs have been met. More

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Great salesman and helpful! Helped us get a deal done quickly. He was very informative and knowledgeable on our car and the business. Very friendly and comedic. Definitely recom Helped us get a deal done quickly. He was very informative and knowledgeable on our car and the business. Very friendly and comedic. Definitely recommend if you’re looking to come here or anywhere on this side of PA! More

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Buying a vehicle here was a great experience. Lorenzo Burke was outstanding with his patience and flexibility. He listened carefully to our needs and worked with us to find just the right vehic Lorenzo Burke was outstanding with his patience and flexibility. He listened carefully to our needs and worked with us to find just the right vehicle for us. Taylor Clay and Ihor Koval were also pleasant to work with in financing. Also, the detailing team made the vehicle look beautiful. I generally loathe car buying, but they made it pretty painless! When we need another vehicle, we would buy with Lorenzo again. More

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Very disappointed in the service department. The car was not cleaned thoroughly on delivery day. There was no coolant in the reserve, and i am not sure how long it had been without coolant. T The car was not cleaned thoroughly on delivery day. There was no coolant in the reserve, and i am not sure how long it had been without coolant. That was one of the check points on the inspection check list and it was checked as completed but it DEFINITELY was not. Also the shifter was dirty and there were after market deer whistles on the grill and one was clearly missing (either both should have been there or removed). Also there is a rattle when going over bumps that i cannot pinpoint yet. More

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Lorenzo was a great caring and empathetic salesman. He always kept me informed on the vehicle that i was interested in. I felt that he advocated for me despite the great hesitance of the manager to d He always kept me informed on the vehicle that i was interested in. I felt that he advocated for me despite the great hesitance of the manager to deal on a better price! More

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