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Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
182 Reviews
4.9

182 Reviews

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182 Reviews of Lori Peterson

October 16, 2025

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Employee Rating

The best people my wife and I have had to deal with in all departments from purchase to service More

by Cavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Farquhar

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October 15, 2025

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Employee Rating

Dean and Lori in the service department were a tremendous help navigating the recall and service on my 2013 Santa Fe. They responded quickly to my inquiries and kept me informed as to the status of my vehicl More

by mariamcdowell77
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, John Mears

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October 01, 2025

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Employee Rating

All ways get great service went im there they are al so happy to help More

by Cyndiperry1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Dowding, Samuel Mensalvas

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Oct 04, 2025

Grande Prairie Hyundai responded

Thank you for your kind words! Our team takes great pride in providing exceptional service to all of our customers. We're delighted to hear that you've consistently had a positive experience with us. Your satisfaction is our top priority and we look forward to continue serving you with a smile! 😄 #happycustomers #exceptionalservice #customerappreciation

September 18, 2025

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We always have great service from this dealership. Especially the service department they are second to nobody. More

by Barr None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Mears, Dean Smith

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Sep 20, 2025

Grande Prairie Hyundai responded

Thank you so much for your kind words and loyalty to our dealership! Our service team takes great pride in providing top-notch service to all of our customers. We appreciate you taking the time to share your positive experience. See you soon! #CustomerSatisfaction #Teamwork #Thankful

September 11, 2025

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Employee Rating

Lori was great and the team very friendly. The wait was longer than expected for repairs, but I’m satisfied with the result. More

by Doe.adear
Recommend Dealer
Yes
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Sep 18, 2025

Grande Prairie Hyundai responded

Thank you for your kind words, we are happy to hear that you had a positive experience with Lori and our team. We apologize for the longer than expected wait for repairs, but we are glad that you are satisfied with the end result. Thank you for choosing our business!

September 10, 2025

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Employee Rating

Recent service. Addressed all my concerns. Had to code a fob. It was not working. Checked with me before coding and indicated what it would cost. Admin assistant More

by Barb
Recommend Dealer
Yes

Other Employees Tagged: Don’t know who all serviced my vehicle it might have been lo

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Sep 18, 2025

Grande Prairie Hyundai responded

"Thank you for taking the time to leave such a fantastic review! We strive to address all concerns and provide excellent service, and we are glad to hear we exceeded your expectations. Our team is always willing to go the extra mile, and we are happy that you enjoyed our lounge amenities. We appreciate your business and look forward to serving you again in the future!"

September 09, 2025

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Employee Rating

Grande Prairie Hyundai service team is amazing, fast oil changes always in and out, always the nicest staff More

by Ashley Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Farquhar, John Mears, King Joshua Aranton

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Sep 12, 2025

Grande Prairie Hyundai responded

Hi Ashley Williams, thank you so much for your positive comments about Grande Prairie Hyundai! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai!

September 05, 2025

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Employee Rating

Went in to get my recall fixed and they got ot done quickly. Service is on point More

by macrometwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, Carl Pendon

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Sep 09, 2025

Grande Prairie Hyundai responded

Hello Macrometwo, thank you; we appreciate your feedback!

August 26, 2025

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Fast and efficient service. Well priced. Crew is very personable and easy going. Would highly recommend. More

by stilly2024
Service Time
Recommend Dealer
Yes

Other Employees Tagged: John Mears, Dawn Bohnen

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Aug 29, 2025

Grande Prairie Hyundai responded

Stilly2024, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 22, 2025

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Employee Rating

Always knowledgeable, helpful and friendly staff. Positive experience and prompt response on repairs. Would highly recommend. More

by g.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, King Joshua Aranton

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Aug 25, 2025

Grande Prairie Hyundai responded

G.andrea, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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