Louis Hepburn

Subaru Lakeland has been our go-to place for new Subarus and Subaru service for years. Louis Hepburn and Idetthe Patino were wonderful during my most recent visit to buy a new car on May 17, 2025 and they and Subaru service for years. Louis Hepburn and Idetthe Patino were wonderful during my most recent visit to buy a new car on May 17, 2025 and they took very good care of me and my daughter. My husband and I have also known and appreciated the manager Will for a very long time. The service department takes very good care of our cars, and of us, and I just adore Mike, one of the mangers there - he always treats me very kindly. I am so grateful to have such wonderful people and service to keep coming back to. We have owned Subarus since 1981, and I estimate that my husband and I have purchased at least 15, or more, Subarus in the ensuing 44 years. We first shopped at Lee Ragatz in Winter Haven, then Mastro Subaru in Tampa, and when Cannon Buick and Cadillac bought a Subaru automotive line, we switched our business to Lakeland where we live. I am pleased to write an excellent review for such wonderful people, who sell such wonderful cars, and keep them serviced in tip top shape. And getting a free car wash whenever you come to the dealership is the best treatment. I look forward to more years of enjoyment driving my new Outback Limited XT. It makes me feel so safe. I highly recommend a new Subaru from Lakeland Subaru. You will be glad you shopped there. More

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The whole team worked in unison to the desired result . good teamwork!! keep it up good teamwork!! keep it up More

by DSFJR44 Verified Customer Verified Customer

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I had a good car buying experience thanks to Louis Hepburn and Subaru Lakeland. Louis was responsive to emails and calls, courteous, personable, and knolwedgeable. He ensured the car was ready to go, Hepburn and Subaru Lakeland. Louis was responsive to emails and calls, courteous, personable, and knolwedgeable. He ensured the car was ready to go, explained the paperwork, and made sure all my questions about the car and the sale were answered. More

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They took care of my new forester ,added a ceramic coding to protect the paint. Overall it looks great to protect the paint. Overall it looks great More

by RAFAEL.MARTINEZCRUZ Verified Customer Verified Customer

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Just awesome experience every time. They always take care of me. And great coffee as well! :-) They always take care of me. And great coffee as well! :-) More

by PCGBOCA Verified Customer Verified Customer

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Great Service, Great People. I definitely recommend this dealership for service and sales. Go see for yourself! I definitely recommend this dealership for service and sales. Go see for yourself! More

by AIRHOOVER1 Verified Customer Verified Customer

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Great staff and service personnel. Love coming in and getting my Ascent’s maintenance done! Love coming in and getting my Ascent’s maintenance done! More

by CGBED76 Verified Customer Verified Customer

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We began doing business with Subaru Lakeland in 2020. From sales (Louis) to service (Mike B. and others), the service has been exceptional! The employees who are forward facing to the public are friendly From sales (Louis) to service (Mike B. and others), the service has been exceptional! The employees who are forward facing to the public are friendly, professional, and knowledgeable. I have seen the same friendly faces each time I am at the dealership for routine service and they are very helpful. I have not had to deal with management, but given that they have retained the same employees who are friendly and professional, I believe they are doing something right. I would highly recommend Subaru Lakeland. More

by mtaylor19 Verified Customer Verified Customer

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We have been doing business with dealers since 2000 and the experience we have had with Louis and Jessica has been the best compared to other dealers, their professionalism, knowledge and patience have bee the experience we have had with Louis and Jessica has been the best compared to other dealers, their professionalism, knowledge and patience have been the best!!!. We will recommend this dealership to family and friends!!!💯 More

by LUISMETS Verified Customer Verified Customer

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Billie always takes exceptional care of us! The technicians are exceptional, and John Monjure always goes above and beyond. The technicians are exceptional, and John Monjure always goes above and beyond. More

by DAVIDMULDER111 Verified Customer Verified Customer

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