Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Louis Phan
47 Reviews
47 Reviews
Write a Review
47 Reviews of Louis Phan
September 05, 2025
Professional Knowledgeable Accommodating…delivered the car for me Friendly I look forward to doing business in the future the car for me Friendly I look forward to doing business in the future More
by Pboomerx
Verified CustomerOther Employees Tagged: Logan Koss, Pleajur Bryant
August 19, 2025
It lists Andrew but Jordan was who actually assisted me and he was phenomenal. The process was quick and easy. I wasn’t jerked around and everyone stayed within my limitations without any pressure. Highly and he was phenomenal. The process was quick and easy. I wasn’t jerked around and everyone stayed within my limitations without any pressure. Highly recommend. More
by MONICA H
Other Employees Tagged: Alexander Hurlimann, Andrew Hammond , Jordan
July 31, 2025
I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More
by parsa
Other Employees Tagged: Logan Koss, Will Gwaltney III, Khaled Jamal, Brandon Lamb, Brent Cooper, Pleajur Bryant, Nathan Cruz-Thompson
July 27, 2025
The Niello organization is world class in every way. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. More
by TESOFFICE2
Other Employees Tagged: Raymond Moreno, Khaled Jamal
July 26, 2025
Very mooth and easy procces from start to finish. Louis provided Great communication and made a deal with worked. Highly recommend. Thanks Louis and pleajur Louis provided Great communication and made a deal with worked. Highly recommend. Thanks Louis and pleajur More
by cdulay90
Other Employees Tagged: Pleajur Bryant
July 21, 2025
Jose was excellent in customer service! He made the car-buying experience smooth, professional, and enjoyable. I truly appreciate his knowledge, patience, and dedication." He made the car-buying experience smooth, professional, and enjoyable. I truly appreciate his knowledge, patience, and dedication." More
by HEIDEELOPEZ
Other Employees Tagged: Jose Soriano
June 30, 2025
I would like to thank Jose, Andrew, Alex, Ray and Logan for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excit for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excited to be a part of the family now and look forward to bringing my car in for service and maintenance as needed. More
by ADAM.B.CINTRON
Other Employees Tagged: Logan Koss, Raymond Moreno, Alexander Hurlimann, Andrew Hammond
June 21, 2025
Absolutely the best experience I ever had any dealership. Team at Niello is awesome. The Dealership is clean, and comfortable. Andrew was fabulous, we got to know each during the process and it helps that we Team at Niello is awesome. The Dealership is clean, and comfortable. Andrew was fabulous, we got to know each during the process and it helps that we had somethings (photography) in common. More
by DENNISTYLERPHOTO
Other Employees Tagged: Alexander Hurlimann, Andrew Hammond, Pleajur Bryant
June 18, 2025
Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the incoming inventory. He also kept us informed on the progress of the arrival, clearing customs and final pick up at Niello. Stephen went over all the features of the vehicle and set up my VW app and my Electrify America account. Matt was very respectful to our needs for repairs on the side window and kept us informed when the parts would arrive and reached out to set up service once the parts arrived. Transportation was set up for me when needing service. Niello also delivered my vehicle to my home once the repair was completed. More
by CHRISIOAK
Other Employees Tagged: Raymond Moreno, Matthew Wirth , Stephen Richardson
June 11, 2025
We returned the this dealer because of a prior great experience. We value VW cars. experience. We value VW cars. More
by MIKEJULIESTANIS
Other Employees Tagged: Alexander Hurlimann, Spencer Prouty
Dealership Inventory (201 Vehicles)
