Check out Luca Pignatiello's reviews on DealerRater

February 15, 2020

Dealership Rating

Employee Rating

Luca is a great in his customer service and knowledge for a car buyer. Excellent salesman, also very helpful. Thanks very much. .Love my car. a car buyer. Excellent salesman, also very helpful. Thanks very much. .Love my car. More

by peeyushmittal

Recommend Dealer

Yes

Other Employees Tagged: Manager briefly

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Feb 16, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 25, 2020

Dealership Rating

Employee Rating

Luca was phenomenal to work with! Made the process quick, easy & straightforward. Provided great information on comparable cars models on his lot. Super informative & helpful! easy & straightforward. Provided great information on comparable cars models on his lot. Super informative & helpful! More

by Jeff

Recommend Dealer

Yes

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Jan 26, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 23, 2020

Dealership Rating

Employee Rating

Luca was very concerned about every aspect of the transaction. I liked his friendly manner and was easy to talk to. Luca was very organized and did a quick follow up to verify that I was satisfied a transaction. I liked his friendly manner and was easy to talk to. Luca was very organized and did a quick follow up to verify that I was satisfied and to feel free to call for additional help! More

by Jedwardrodgers

Recommend Dealer

Yes

Other Employees Tagged: Luca and Mario

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Jan 26, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 17, 2020

Dealership Rating

Employee Rating

The best private dealerships with nice Germany rides at affordable prices for anyone who is willing to buy cash down or finance, it’s really a nice place to get a ride affordable prices for anyone who is willing to buy cash down or finance, it’s really a nice place to get a ride More

by Joelmercedes

Recommend Dealer

Yes

Other Employees Tagged: Tonny

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Jan 19, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 10, 2020

Dealership Rating

Employee Rating

I found everybody to be extremely helpful the service is always good and reliable. The whole team is been supportive for the time I’ve been here. always good and reliable. The whole team is been supportive for the time I’ve been here. More

by ajasql333

Recommend Dealer

Yes

Other Employees Tagged: Mario Pignatiello , Dennis Shea, Tony

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Jan 12, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 08, 2020

Dealership Rating

Employee Rating

Amazing dealership! Been in business for over thirty years. Luca was very transparent with the car I was interested in and it helped me in making my decision. I can't recommend this place enough! My fam years. Luca was very transparent with the car I was interested in and it helped me in making my decision. I can't recommend this place enough! My family has been buying cars from them for a long time. Life long customer. More

by romoli.a10

Recommend Dealer

Yes

Other Employees Tagged: Mario

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Jan 12, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 03, 2020

Dealership Rating

Employee Rating

Great experience! An easy process getting hooked up with a new-to-me car. Luca was very helpful and the whole financing process was a breeze. They go above and beyond t An easy process getting hooked up with a new-to-me car. Luca was very helpful and the whole financing process was a breeze. They go above and beyond to ensure you’re getting a great car by checking out and fixing any issues you see with the vehicle. It’s also very comforting getting the warranty policy and knowing that they’ll fix anything that may go wrong for a few years after driving off the lot. More

by mike.geiwitz

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 05, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 02, 2020

Dealership Rating

Employee Rating

Bought 2009 BMW X3 A friend highly recommended that I go see Luca before buying a car. Luca was a pleasure to work with. I’m very pleased with my purchase!!! Ev A friend highly recommended that I go see Luca before buying a car. Luca was a pleasure to work with. I’m very pleased with my purchase!!! Everybody at European Engineering was very helpful. Easy purchase!! More

by janferm

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 05, 2020 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

January 02, 2020

Dealership Rating

Employee Rating

Lemons I bought a vehicle from these scam artists 2 months ago. They claimed they performed a service and everything was perfect. They also claimed that all I bought a vehicle from these scam artists 2 months ago. They claimed they performed a service and everything was perfect. They also claimed that all Mercedes shift hard coming out of park. Turns out that was a LIE because I've had to replace the transmission control module and the brakes less than two months after the purchase on a vehicle with 40k miles. The extra key and ambient lights don't all work either. The vehicle broke down on the highway and got ya stuck for 5 hours. They said they would look at it to fix it... at full price. They knew they sold me a lemon that was a problem and then let me pay thousands to fix it. Unless you have thousands of dollars to throw away steer clear of these people. More

by katie.sechy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

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Jan 12, 2020 -

European Engineering responded

We are sorry to hear about your experience with our dealership, we strive to have good customer service and vehicles. If there were problems with the vehicle within the MA Lemon Law period we would be required to fix it. We offer several Used Vehicle Warranty programs that are specific to European model features as well as other vehicles. Please feel free to call or email us and let's see exactly what we may be able to do for you to resolve any concerns you may have.

December 22, 2019

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Employee Rating

Professional and great service Euro Engineering is a small dealership and it was nice to avoid the large dealers. If you want quick personal service, come here. Luca is a professi Euro Engineering is a small dealership and it was nice to avoid the large dealers. If you want quick personal service, come here. Luca is a professional and will go the extra step to make your experience a good one. More

by SJW

Recommend Dealer

Yes

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Dec 22, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

Luca Pignatiello | Page 17

General Sales Manager

European Engineering

310 Reviews of Luca Pignatiello

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