Check out Luca Pignatiello's reviews on DealerRater

June 24, 2019

Dealership Rating

Employee Rating

Bellisimo servicio Car was exactly as advertized. All staff were extremely accomodating, from initial visit throughout sales process. No pressure, very knowledgable ab Car was exactly as advertized. All staff were extremely accomodating, from initial visit throughout sales process. No pressure, very knowledgable about foreign cars (especially German, Audi, BMW, volkswagon). Totally reccomend and I would return again if I am looking for another VW. More

by Diggerhd

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mario Pignatiello

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Jun 30, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

June 21, 2019

Dealership Rating

Employee Rating

Positive shopping experience Luca was on top of communication, thorough with details, and worked with me on a trade in. Car was in excellent condition and it looks like they take Luca was on top of communication, thorough with details, and worked with me on a trade in. Car was in excellent condition and it looks like they take good care of the vehicles on their lot. More

by Just A Car Buyer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 30, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

June 08, 2019

Dealership Rating

Employee Rating

Poor service and questionable vehicle quality I’d definitely think twice about purchasing a vehicle from these guys. I had several issues that I tried to address with them while still within my so I’d definitely think twice about purchasing a vehicle from these guys. I had several issues that I tried to address with them while still within my so called “warranty period” and they refused to make good on any of the cars issues. Also, they refused to give me a ride when I was in route to make my purchase, yet they offered this service to another customer right in front of me. Not a trustworthy business and they certainly don’t back the vehicles they sell. It’s your problem once you leave the lot. More

by DeRater

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

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Jun 08, 2019 -

European Engineering responded

In response to this review I would like to share what happen. So we did speak over the phone a few days ago and you told me you love your new car and it is driving great !!!. You said while the car is still under lemon law warranty you wanted to go over a few minor problems you are having. The rear speaker in blown and the spare key is 50% functional. I told you that I would be happy to look into pricing for you and give you my wholesale price and help you out on labor. I did say that these issues are not issues that are covered under warranty as the warranty covers mechanical and safety issues only. It is sad to see how we just spoke and you told me you loved the car and now you are upset. Also you say I gave someone a ride and not you ? This is not true as I did not give any customers a ride you live over a hour away from us so to pick you up would have taken 2 hours from start to finish and we do not pick any customers up for delivery. All in all sorry that we can not fix your minor issues you are having and after we spoke a few days ago you said you LOVED your car and it is driving GREAT !!!! I feel it is unfair that you did not state the issues you had in this review and when we spoke you said car has been great and you loved it. No warranty will cover a rear speaker or a key.

June 07, 2019

Dealership Rating

Employee Rating

Fantastic experience! Luca & Dennis were wonderful to work with.. We got a great deal on a beautiful car for our daughter. We will be back when it’s time for other dau Luca & Dennis were wonderful to work with.. We got a great deal on a beautiful car for our daughter. We will be back when it’s time for other daughter to be on the road 👍🏻 More

by Rigby001

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dennis Shea

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Jun 16, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

June 03, 2019

Dealership Rating

Employee Rating

Excellent experience The owners and employees were very helpful and showed immense patience. I enjoyed my interactions and business. All my questions and concerns were a The owners and employees were very helpful and showed immense patience. I enjoyed my interactions and business. All my questions and concerns were addressed adequately. More

by Bmw2011

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mario Pignatiello , Dennis Shea

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Jun 16, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 23, 2019

Dealership Rating

Employee Rating

Great experience. Very easy. Luca was very helpful and made the deal easy. The dealership took care of all the necessary paperwork and documentation. I would definitely recommend Luca was very helpful and made the deal easy. The dealership took care of all the necessary paperwork and documentation. I would definitely recommend them. More

by X1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 26, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 22, 2019

Dealership Rating

Employee Rating

Very Professional It was a pleasure to deal with Luca. He is very professional and accomodating. As it is my first car I had a lot of questions and he was available to It was a pleasure to deal with Luca. He is very professional and accomodating. As it is my first car I had a lot of questions and he was available to answer. I recommend! More

by FranckyParis

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 26, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 22, 2019

Dealership Rating

Employee Rating

Nice and easy I had a great experience working with Luca. He was accommodating and efficient. My whole experience was a great one and I highly recommend it. I had a great experience working with Luca. He was accommodating and efficient. My whole experience was a great one and I highly recommend it. More

by Angelas78

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 26, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 19, 2019

Dealership Rating

Employee Rating

Amazing customer service I just purchased a Mercedes from European Engineering. The process from start to finish was seamless and amazing. Luca is very knowledgeable and is am I just purchased a Mercedes from European Engineering. The process from start to finish was seamless and amazing. Luca is very knowledgeable and is amazing to work with. The prices here at European Engineering are the best in the market. I highly recommend them and Luca. He will take amazing care of you. More

by Mercedes

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 19, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 19, 2019

Dealership Rating

Employee Rating

Perfect service Luca understands that buying a car is a difficult decision. He is helpful without being pushy. He knows a lot about cars and is shares his knowledge i Luca understands that buying a car is a difficult decision. He is helpful without being pushy. He knows a lot about cars and is shares his knowledge in useful ways. More

by Ethan1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 19, 2019 -

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

Luca Pignatiello | Page 21

General Sales Manager

European Engineering

310 Reviews of Luca Pignatiello

Dealership Inventory (74 Vehicles)