Luca Pignatiello
Luca Pignatiello at European Engineering

Luca Pignatiello | Page 26

General Sales Manager

European Engineering

16 Cochituate Rd
Framingham, MA 01701

Contact Me
not yet
rated
310 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

Italian Italian

not yet
rated

310 Reviews

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310 Reviews of Luca Pignatiello

December 07, 2018

Dealership Rating
Employee Rating

Great service! Communication was excellent. Customer service was on a personal level, no sales pressure - huge plus! Everyone there was super friendly and helpful. G More

by MissG
Recommend Dealer
Yes
Dec 09, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

December 04, 2018

Dealership Rating
Employee Rating

First time buyer Luca was very helpful leading me through the process of buying my first car. He helped me deal with the insurance company and was courteous throughout More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

November 14, 2018

Dealership Rating
Employee Rating

low stress This was the least stressful car-buying experience I have ever had. It felt like I was dealing with a friend and not a sales person. More

by Screeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

November 13, 2018

Dealership Rating
Employee Rating

Mercedes CLK Luca was pleasant and knowlegable abou the car I was interested in. It was a pleasurable buying experience from start to finish. I would recommend th More

by O. P. Grampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

November 12, 2018

Dealership Rating
Employee Rating

Great service Very accommodating meeting after hours. Very friendly and worked with me to figure out the best financing for me. Only issue I had was buying out if s More

by Tk1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

October 26, 2018

Dealership Rating
Employee Rating

Great experience Very smooth buying experience salesman Luca was a friendly easy to talk to person, and the vehicles on the lot were top notch very clean and presentab More

by Racingrotor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

October 22, 2018

Dealership Rating
Employee Rating

Very accommodating Very accommodating. Offered to negotiate on a price of a vehicle with me because a client had bought a vehicle I had come to look at. Made a relaxing More

by Conorgboisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

October 20, 2018

Dealership Rating
Employee Rating

The right place for European cars. Friendly and very helpful staff with personal service. Excellent selection of European cars. Luca helped me with my used car purchase and provided all More

by Malghool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

October 15, 2018

Dealership Rating
Employee Rating

Luca helped me a lot about all the process Luca was really helpful. He helped me a lot about all the paperworks and I saved time about the process. They were really kind and they never left que More

by SemihBora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

October 05, 2018

Dealership Rating

Excellent experience I felt really confident about buying a used car from European engineering. Any questions or iissues Dennis has no problem dealing with. Would defini More

by Karenrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Shea

Oct 07, 2018

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at an honest price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, that you for your review and please let your family and friends know about the experience you had with us.

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