Luca Pignatiello
Luca Pignatiello at European Engineering
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Luca Pignatiello | Page 30

General Sales Manager

European Engineering

16 Cochituate Rd
Framingham, MA 01701

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4.8
307 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Italian Italian

4.8

307 Reviews

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307 Reviews of Luca Pignatiello

March 01, 2018

Dealership Rating
Employee Rating

New purchase I have purchased a few cars from European engineering in the past and when I saw a model I liked with low mileage I decided to up grade I like the fa More

by Petertrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello , Dennis Shea

Mar 18, 2018

European Engineering responded

Thank you for your great review. One of our goals is to provide great customer service. We appreciate you making your purchase with us and ask you to let your friends and family know about the great customer service your received. Again, thank you for making your purchase with us.

February 28, 2018

Dealership Rating
Employee Rating

Easy and fantastic assitance I went through buying a car for the first time and wow how great it was and fantastic work ethic to do business with luca I appreciate all the help ou More

by Sammie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2018

European Engineering responded

Thank you for the great review, I'm glad you were able to get just the right car to meet your needs. One of our goals is great customer satisfaction so please remember that if you have any questions or concerns in the future please don't hesitate to contact us. Let your friends and family know about the great service your received and again, thank you for your purchase.

February 28, 2018

Dealership Rating

Absolutely amazing & made my first experience of getting a c When i had come into look at car being a first time buyer was really nervous but Luca had made it so comfortable when i get a different or other famil More

by Sasa12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2018

European Engineering responded

Thank you for the great review, one of our goals is great customer service. I'm glad you were able to get the right car for your needs and please remember that if you have any questions or concerns in the future don't hesitate to call us. Also please let your family and friends know about the great service that you received. Again, that you for your purchase.

February 21, 2018

Dealership Rating
Employee Rating

Great service provided by Luca. Knows what he is doing, and very respectful. Provided me with great assistance throughout the whole process, and helped me with the More

by Thecartraveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2018

European Engineering responded

Thank you for the great review. We are always trying to increase our customer satisfaction and appreciate the feedback. Please let us know if there is anything else we can do for you and please remember to let your friends and family know about the great customer service you received.

February 20, 2018

Dealership Rating
Employee Rating

Amazing experience I am not the type to leave a review, and like everyone else I dislike car shopping to say the least. Luca and European Engineering made the experience More

by Shrimp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2018

European Engineering responded

Thank you for the great review and especially after having to do that 'exhausting' task of car shopping. I am glad we were able to make it as pleasant as possible and that you had a good experience. Please let us know if there is anything else we can do for you and please let your friends and family know about the great experience you had with us.

February 20, 2018

Dealership Rating
Employee Rating

Nice selection, no pressure Luca was great to work with and the car was well-priced. Everything in the transaction was very easy! came back the next day and everything was ready More

by DrDre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2018

European Engineering responded

Thank you for the great review. We are always trying to increase our customer satisfaction and your feedback is greatly appreciated. Please feel free to contact us if there is anything we can do for you in the future and please let your friends and family know about the great customer service you received.

February 13, 2018

Dealership Rating
Employee Rating

My first Bmw I had been in the market for a new car and was struggling to narrow down my options. I had a firm price in mind for what I wanted to spend and what I More

by Bills1279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2018

European Engineering responded

Thank you for the great review. We are always trying to improve our customer satisfaction and your feedback helps us. I'm glad you were able to get the BMW that you wanted and that Luca was able to assist. Please let us know if there is anything else we can do for you and please let your friends and family know about the great customer service your received.

February 09, 2018

Dealership Rating
Employee Rating

Friendly and very helpful I've given this review because the salesman was very friendly and helpful with any questions I had also made sure I made the right decision More

by Joshbnhmme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2018

European Engineering responded

Thank you for the great review. Please feel free to call or email us at any time if you have any questions or concerns in the future. Please let your friends and family know about the great service and pricing you received.

January 19, 2018

Dealership Rating
Employee Rating

Friendly honest and professional I was helping my nephew get a safe reliable used car with a very specific price point in mind ! We went into the very clean dealership with a VW we pi More

by Wkdfunbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2018

European Engineering responded

Thank you for the great review, I'm glad that we were able to work together to find the 'right' car for you. Please don't hesitate to contact us at any time as our customer service doesn't end when you finish the purchase your car. Please let your friends and family know about our great customer service and pricing.

January 17, 2018

Dealership Rating
Employee Rating

Best Dealership All of my experiences at this family owned dealership have been extraordinary. From the customer service by owner Mario, to my sales associate Luca, i More

by Yayoindahouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello

Jan 21, 2018

European Engineering responded

Thank you for the great review. Please remember that we are always here with our great customer service for this purchase and any going forward. Please don't forget to let your friends and family know about our great customer service and pricing.

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