Luca Pignatiello
Luca Pignatiello at European Engineering

Luca Pignatiello | Page 6

General Sales Manager

European Engineering

16 Cochituate Rd
Framingham, MA 01701

Contact Me
not yet
rated
310 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

Italian Italian

not yet
rated

310 Reviews

Write a Review

310 Reviews of Luca Pignatiello

May 06, 2021

Dealership Rating
Employee Rating

Prolly my best experience with a dealership highly recommended if you’re looking to purchase your first vehicle they instantly make you feel at home and welcomed once you step foot in the dealership More

by 24k
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello, Kyle Kozak

May 16, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 05, 2021

Dealership Rating
Employee Rating

Everything about my experience here was great. We will definitely be back. No hidden fees. No pressure. Great cars at great prices. Total opposite experience than most places I’ve been. More

by sritter1117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 04, 2021

Dealership Rating
Employee Rating

Kyle was great! Great cars ! Great prices! Looking for a dream car? Try European engineering. :) you won't be disappointed! Customer service is awesome! Everyone was so nice More

by raquelachante1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kozak

May 16, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 03, 2021

Dealership Rating
Employee Rating

Luca at the European Enginerring dealership was very Luca at the European Enginerring dealership was very straightforward and upfront about the process and made it very easy. Great personality unlike my More

by Shari Letarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello, Kyle Kozak

May 16, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 03, 2021

Dealership Rating
Employee Rating

Excellent service, quick responses, very fair and collaborative negotiations. From email responsiveness to negation to finalizing the deal Luca handled everything quickly (but never rushed me) and More

by sherryh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

April 30, 2021

Dealership Rating
Employee Rating

Guys are very knowledgable and helpful. They have pretty decent inventory and reasonable prices. Luca is a great guy - was keeping in touch with me thru whole process. More

by Oleg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

April 24, 2021

Dealership Rating
Employee Rating

They responded quickly to our inquiry of the Audi we were looking to buy. There was no pressure answered all of our questions . Respond to our phone call s and emails in a timely manner More

by Cas2y138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

April 24, 2021

Dealership Rating
Employee Rating

I had a great experience here. I have a very busy work schedule and it’s hard for me to have work-life balance. The timeline of our deal took much longer than anticipated, but they were kind and patient. More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello

April 23, 2021

Dealership Rating
Employee Rating

The services were great. The staff here were helpful and didn’t hesitate to help. Very great customer service overall. Definitely would come back again. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

April 16, 2021

Dealership Rating
Employee Rating

The European Engineering team was extremely helpful letting us test drive the 2 models we were interested in, answering the many questions we had. Luca was super easy to deal with and gave us a fair pr More

by Phil.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

...
6
...

Dealership Inventory (74 Vehicles)

used 2018 Jeep Grand Cherokee car, priced at $16,995
2018 Jeep Grand Cherokee
used
Black exterior
Automatic
Four-wheel Drive
used 2014 Cadillac CTS car, priced at $8,995
2014 Cadillac CTS
used
Black exterior
Automatic
All-wheel Drive
used 2016 Audi Q3 car, priced at $14,995
2016 Audi Q3
used
Silver exterior
Automatic
All-wheel Drive
used 2017 Volkswagen Jetta car, priced at $14,995
2017 Volkswagen Jetta
used
Gray exterior
Automatic
Front-wheel Drive
used 2018 Audi Q5 car, priced at $16,995
2018 Audi Q5
used
Blue exterior
Automatic
All-wheel Drive
used 2017 Mercedes-Benz E-Class car, priced at $21,995
2017 Mercedes-Benz E-Class
used
Gray exterior
Automatic
All-wheel Drive