Lucky Tourtillott
Lucky Tourtillott at Dick Scott Chrysler Dodge Jeep Ram

Lucky Tourtillott | Page 5

LuckyTourtillott@DickScott.com, General Sales Manager

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Rd
Plymouth, MI 48170

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Lucky Tourtillott

June 06, 2025

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Employee Rating

All the staff were friendly and polite. They helpfully pointed out cars that met my criteria, but never pressured me. They made sure I would be comfortable with my decision before committin More

by Matt S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jun 06, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 31, 2025

Dealership Rating
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The sales person lied about the vehicle he sold me. He said all vehicles get inspected and are safe to drive. I got a dodge charger and i already had to get work done to it because it was unsave to d More

by marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derrick Johnson

Jun 02, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're sorry to hear about your concerns. The vehicle you purchased was sold as-is, which means it did not include a warranty and was not subject to an in-depth inspection for potential future issues. While we do our best to provide general safety checks, we encourage all customers purchasing as-is vehicles to have them independently inspected prior to purchase. We apologize for any misunderstanding and appreciate the opportunity to clarify this policy.

Jun 02, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're sorry to hear about your concerns. The vehicle you purchased was sold as-is, which means it did not include a warranty and was not subject to an in-depth inspection for potential future issues. While we do our best to provide general safety checks, we encourage all customers purchasing as-is vehicles to have them independently inspected prior to purchase. We apologize for any misunderstanding and appreciate the opportunity to clarify this policy.

Jun 02, 2025

marie responded

Your sales person lied and said all vehicles are inspected and that he does not let any vehicles off the lot if they are not safe. This company lies do not buy from them..

May 09, 2025

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I had a great experience dealing with the people at Dick Scott Dodge and I would definitely go back More

by Stevemckigney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Baxter, Carson Costello

May 09, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 06, 2025

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Great team to deal with from start to finish. Went above and beyond to get me in a car I liked! More

by Tiny300
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Mar 06, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 13, 2025

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Employee Rating

From start to finish the team was great! Domenic and Lucky made our buying process quick and easy! Justin took time to fully explain extended contract options and we were able to choose the More

by ska2682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Baxter, Domenic Tucci

Feb 13, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for being a loyal customer for over 20 years! We're thrilled to hear that Domenic, Lucky, and Justin made your buying experience quick and easy, and that you found the perfect coverage for your needs. We truly appreciate your recommendation and look forward to continuing to serve you for many more years to come!

January 29, 2025

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Ivan was so awesome and accommodating. He’s a hard worker that makes sure the customer is happy with their experience. Ivan is so open with communication. Due to my line of work, Ivan wa More

by Eryn B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jan 29, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Eryn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 23, 2025

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This was such a blessing to me to come meet Dominic and Lucky and they helped me so much to provide a vehicle that was affordable and in good shape for my family. They listened to my needs and had patience More

by starrwriter69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Domenic Tucci, I don't know their names but to the detailer and Porter that helped clean and deliver my car to my home, thanks you so very much.

Jan 23, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 20, 2025

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I purchased from out of state and these guys were great to work with, very helpful More

by Mooner
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jan 21, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 02, 2025

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From the instant greeting and the whole process, I felt fully taken care of and heard. Made it so pleasant, will be sending family and friends their way without question. More

by Jess Stuber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Baxter, Jon Mabery, Ivan Meyette

Jan 03, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Jess, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 31, 2024

Dealership Rating
Employee Rating

Fantastic car shopping experience, I've got a many of year's spent inside car dealerships. Not many, served me up like Dick Scott representatives, if any. I felt comfortable, not pressure and respecte More

by Mrman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Domenic Tucci

Jan 02, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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