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Luis Arteaga
34 Reviews
34 Reviews
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34 Reviews of Luis Arteaga
November 28, 2025
This visit not up to usual standards. Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down t Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down to women condescending, I honestly know a lot more than I’m sure he’s giving me credit for - like, that I do not need to replace my entire rear windshield wiper motor when replacing the blade would suffice. As I considered, somewhat confused about this, and dissatisfied with his explanation, I declined that replacement which was met with scowling disapproval. Once I declined, another employee supported my decision and then informed me that I would have had to sign a waiver releasing liability if he if he broke the glass. Something he failed to disclose. This time, I went in for a simple battery replacement and left with a $266.00 bill. No conversation, no options, he just did it. Had I known before the installation, I may have chosen to go elsewhere because I know I can get a less expensive battery at freaking Costco. I bought my car from you. All of the work has been done by you but I will NOT deal with him again and unless I can avoid him, I’ll be going elsewhere. More
by Angie
Verified CustomerOther Employees Tagged: Michael Miller, Johnathan Kiley, Cody Wagner
October 19, 2025
Excellent service as usual. I highly recommend them! Found the issue, and fixed it. No better place to take your vehicle. I highly recommend them! Found the issue, and fixed it. No better place to take your vehicle. More
by heidicharrison
Other Employees Tagged: Michael Miller, Johnathan Kiley , Melvin Ehnert
October 13, 2025
Mike thank you for all you did to fix my car. I really appreciate it! I really appreciate it! More
by ash.wittlieff
Other Employees Tagged: Derek Luetke, Ryan Derouaux, Benjamin Williams, Michael Miller, Johnathan Kiley, Adam Etzel, David Diaz , Melvin Ehnert, Mike and Jordan Schraven in parts!!! You all Rock!!!
August 19, 2025
The customer service representative was polite and friendly. My only complaint was that he wasn't paying attention when I reproduced the noise my car made. That was the whole reason I brought in the c friendly. My only complaint was that he wasn't paying attention when I reproduced the noise my car made. That was the whole reason I brought in the car. The technician was thorough and communicated well. More
by ferkoj
Other Employees Tagged: Melvin Ehnert
August 08, 2025
Very good service I like dealing with them. Would recommend them to anyone Always very nice and friendly Would recommend them to anyone Always very nice and friendly More
by PLD280
Other Employees Tagged: Johnathan Kiley
August 04, 2025
Luis is an awesome mechanic delivers everything he says he will when he says he will he will when he says he will More
by Joan Vitale
Other Employees Tagged: Adam Etzel , Lucille Curtis
July 15, 2025
I live far from the dealership but feel that the performance of the service department at the Waukesha location is unmatched in today’s market hence well worth the extra driving distance to get ther performance of the service department at the Waukesha location is unmatched in today’s market hence well worth the extra driving distance to get there. Kudos! More
by RODRAM01
Other Employees Tagged: Johnathan Kiley
June 17, 2025
Always excellent customer service! Everything went smoothly with my oil change and tire rotation. The team also informed me of what to expect for my next service. If all goes well, I’ Everything went smoothly with my oil change and tire rotation. The team also informed me of what to expect for my next service. If all goes well, I’ll see you again in five months! More
by Tremerell
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