Luis Desousa
Luis Desousa at Paul Masse Chevrolet
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Luis Desousa

Service Advisor

Paul Masse Chevrolet

1111 Taunton Ave.
East Providence, RI 02914

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5 Reviews
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5 Reviews

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5 Reviews of Luis Desousa

October 26, 2019

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Employee Rating

Excellent! I just bought my 6th vehicle from Paul Dragich at Paul Masse Chevrolet and I’m extremely happy as always. Paul and the entire team always go the extra More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Crystal Costa , Paul Dragich

Oct 28, 2019

Paul Masse Chevrolet responded

Thanik you so much for taking the time to send us your feedback. We appreciate your recommendation! Congratulations on your new vehicle! Customer Experience Team

April 03, 2019

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Employee Rating

Rejected my business I Purchased two Camaros in the last five years at a different dealership and now that I work next-door I thought I would bring mine in for an oil cha More

by Unsatisfied
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Sam Desousa

August 28, 2018

Dealership Rating

Won’t change oil if not car not purchased from them! Own a 2016 Corvette and I summer in Rhode Island for four months. Indicator to change oil comes on. I call for an appointment. First question “what k More

by Lynne
Customer Service
Friendliness
Recommend Dealer
No
Sep 17, 2018

Paul Masse Chevrolet responded

Dear Lynne, We strive for 100% satisfaction and we are disappointed to learn that this was not the case. Our General Manager has reached out to you. If he was unable to contact you please give us a call at 401-424-1900. Our General Manager will be returning to the office on Monday, September 24th. Thank you for taking the time to send us your feedback. Customer Experience Team

August 19, 2018

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Employee Rating

BEWARE of their Service Department BEWARE going to Paul Masse Chevrolet in East Prov RI. Made an appt for 9:15am for oil change and rotation of tires. They stated it would be 1 1/2 hrs. More

by deb64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 28, 2018

Paul Masse Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our Management Team will reach out to you. Please email your contact information to paulmasseauto@aol.com or you may call our General Manager directly at 401-434-1900. Thank you for your feedback. Customer Experience Team

Aug 28, 2018

deb64 responded

I did leave my information for your General Manager and to this date have had NO RESPONSE.

March 12, 2016

Dealership Rating
Employee Rating

Great Service great price I recently purchased a 2016 Stingray here. First rate service from start to finish with salesman Paul Dragich. Very knowledgable about corvettes and More

by Stingray2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Dragich

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