13 Reviews
Write a Review13 Reviews of Luis Gonzalez
March 09, 2024
Service experience was very disappointing; a key issue (under carriage rattle) that I was told could be diagnosed at the time of an oil change was not even written up on the work order for the technician. (under carriage rattle) that I was told could be diagnosed at the time of an oil change was not even written up on the work order for the technician. When I asked about the issue, I was told that I could/should take it to a Ford dealership closer to my home if I was unable to leave the vehicle at the Corwin dealership for up to three days for eventual diagnose. As a retired new vehicle dealership managing partner with almost 50 years of experience, I have NEVER heard anyone referred to a same brand competitive franchise dealership for a simple service request. A great buying experience but a terrible service experience. I wonder if the fixed operations management team is aware of what is happening. More
March 05, 2024
Always go out off their way to take care of me, thank you for everything. for everything. More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Zach Wear, Glenn Burkard, Levi Beagley , Armando Martinez
February 08, 2024
I think this pic says it all. After an extremely painful buying experience and six trips to the Corwin Ford dealership between sales and service, my brand new 2023 Ford F-150 sit After an extremely painful buying experience and six trips to the Corwin Ford dealership between sales and service, my brand new 2023 Ford F-150 sits dead in my driveway with an unknown problem. Unless you’ve got tons of extra time & patience, buy a different brand. My wife bought a new Subaru the week before, and the experience and car performance of her Outback is flawless. More
Other Employees Tagged: Chad Cindell, Justin Hoyle
February 05, 2024
Luis and Ariel were fantastic! Went above and beyond. The process was the easiest I've ever had. Went above and beyond. The process was the easiest I've ever had. More
Other Employees Tagged: Ariel Huerta
January 23, 2024
One two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen twelve thirteen fourteen fifteen More
Other Employees Tagged: Nick Younger
January 22, 2024
I have purchased at least 30 vehicles in my life, and this was by far the easiest and most pleasurable buying experience I’ve ever had! this was by far the easiest and most pleasurable buying experience I’ve ever had! More
Other Employees Tagged: Chad Cindell, Justin Hoyle
December 25, 2023
Stayed late to help me get the deal done. Did not have to haggle over the price which was nice for a change. Honest people and very professional great experience. Did not have to haggle over the price which was nice for a change. Honest people and very professional great experience. More
Other Employees Tagged: Dylan Bonds