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Luis Gonzalez

Overview Reviews (8) Inventory (206)

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Luis Gonzalez

Assistant Service Manager

Gettel Toyota of Bradenton

6323 14th St W
Bradenton, FL 34207

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4.9

8 Reviews

Overview Reviews (8) Inventory (206)

4.9

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Luis Gonzalez

May 17, 2025

Dealership Rating

Employee Rating

Wonderful employee will recommend him to all other people in the bradenton community. Keep doing good! in the bradenton community. Keep doing good! More

by carpel.82.haiku

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Monica Bailey, Sabrina Manning, Matthew Bitterhoff, William Body, Brianna Feliciano, James Grigsby, Mary Garrido, Jesse Austin, Zane Spiekerman

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Jul 22, 2025 -

Gettel Toyota of Bradenton responded

We really appreciate your feedback! We look forward to your next visit. Please call me directly at 941 757-1133 so we make it a five star experience. We hope you have a great week. Angela Stephenson Customer Service Experience Manager

May 17, 2025 -

carpel.82.haiku responded

good work

May 31, 2024

Dealership Rating

Employee Rating

Excellent customer service and time for service they take care of my vehicle with five starts care of my vehicle with five starts More

by Markat389

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your fabulous review!

May 07, 2024

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Employee Rating

Luis was efficient, friendly and everything I expect when I come to Gettle. I love my Toyota and still have not one regret buying it here. Thank you Bradenton team for all your hard work. I come to Gettle. I love my Toyota and still have not one regret buying it here. Thank you Bradenton team for all your hard work. More

by allisonsykeny

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sabrina Manning

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May 07, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your fabulous review! Luis is the best!

May 02, 2024

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Employee Rating

Monica& mechanic always doing a great service. WhoPick the phone to transfer was not nice. WhoPick the phone to transfer was not nice. More

by KATAMORENA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Monica Bailey , Customer service transfer the calls. Not nice.

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May 03, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your outstanding review!

April 29, 2024

Dealership Rating

Employee Rating

I purchased a new car from Gettel more than a year ago. At the time, they were only able to provide one key. Prior to my last service, in January 2024, I was told that my key was available. However, after At the time, they were only able to provide one key. Prior to my last service, in January 2024, I was told that my key was available. However, after my oil change, etc., they didn't have time to program it that day. So, I returned last week for it to be programmed. Luis took my car back to the service center. A little over an hour later, he returned to tell me that they were short-staffed, and it would likely be two more hours before my key was ready. I had an appointment I had to get to, so I asked for my car and left without the key for the second time. Luis was very professional and polite, but the service center has failed twice now. More

by STEVE.HARDIN

Verified Customer

Recommend Dealer

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Jul 11, 2024 -

Gettel Toyota of Bradenton responded

I certainly apologize for your recent visit with us. We strive to maintain only the best customer experience, and I would appreciate the opportunity to speak with you so that I may learn how we could have done better from your perspective and address these items with our team. Additionally, I will work to resolve any outstanding issues and hopefully, restore your faith and trust in our dealership. I will reach out to you, but if we miss each other, feel free to contact me at 941.756.5511 or at d.gonzalez@gettel.com Thank you and I look forward to speaking with you. All the best, Damian Gonzalez, General Manager – Gettel Toyota of Bradenton

March 31, 2024

Dealership Rating

Employee Rating

It was a very clean and friendly facility, I was instantly helped from the moment I got off my vehicle. Everyone I interacted with was amazing and they were all nice. instantly helped from the moment I got off my vehicle. Everyone I interacted with was amazing and they were all nice. More

by DIANA.CHANELO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Monica Bailey, Einar Saldana , Juan - Sales

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Apr 04, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your outstanding review!

March 02, 2024

Dealership Rating

Employee Rating

They don't push or try to provide additional service items you don't really need at the time. I went in for a service appointment and they took me right. And I was done in a very short time. items you don't really need at the time. I went in for a service appointment and they took me right. And I was done in a very short time. More

by BROCAR28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Therrien, Evan Warner

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Mar 03, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your kind words and your 4-star review! We appreciate you recognizing Chris, Evan and Luis! Thank you for choosing Gettel Toyota of Bradenton for your Service needs.

February 24, 2024

Dealership Rating

Employee Rating

The job that the guy did in my car was food, and the time that I had have to wait was good. that I had have to wait was good. More

by cheli3020

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Good

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