Luis Robertson
Luis Robertson at Jim Ellis Toyota of McDonough

Luis Robertson | Page 8

Sales and Leasing Consultant

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

Contact Me
4.8
146 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

146 Reviews

Write a Review

146 Reviews of Luis Robertson

November 23, 2021

Dealership Rating
Employee Rating

I think they were courteous. Personally I wasn’t too please… they had NO DEALS AT ALL!!! We paid FULL PRICE… INFLATION IS REAL😳 😧 THIS IS THE MOST EXPENSIVE END OF THE YEAR TRANSACTION…. When it comes More

by patriciajg01
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Walker

Nov 27, 2021

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 10, 2021

Dealership Rating
Employee Rating

Excellent customer service. Great with transparency. Would definitely purchase from them Jim Ellis in the future. More

by SassyMama7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Payne, Cori Gaither

November 01, 2021

Dealership Rating
Employee Rating

Luis Robertson was fabulous!! Finance was quick and easy and the whole buying process went flawlessly! Such a GREAT experience. More

by judydavis920
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Escoto

Nov 05, 2021

Jim Ellis Toyota of McDonough responded

Judydavis920, thank you for your kind words and congratulations on your new vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 21, 2021

Dealership Rating
Employee Rating

Great customer service. Luis was very helpful and knowledgeable about what was in stock and what my options were. He made the process seamless and worked with to find an option that worked with my bu More

by jmon22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Green

Oct 26, 2021

Jim Ellis Toyota of McDonough responded

That's great to hear, Jmon22! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 18, 2021

Dealership Rating

Very responsive, arrived at our price with one salesperson, very thorough and professional. Good introduction and greeting with the Maintenance service department. Will return soon. More

by fredrodriquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Green , Jay Harris

Aug 24, 2021

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Fredrodriquez! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2021

Dealership Rating
Employee Rating

Very positive dealership. Everybody I came into contact with greeted me like they knew me. Very clean place to visit while I got a killer deal on a used vehicle. More

by limobodyguard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Walker , William Mason

Jun 28, 2021

Jim Ellis Toyota of McDonough responded

Limobodyguard, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

June 16, 2021

Dealership Rating
Employee Rating

AWESOME. LUIS PROVIDED GREAT CUSTOMER SERVICE. HE WAS VERY, POLITE, PROFESSIONAL AND INFORMATIVE. HE TOOK THE TIME TO SHOW ME HOW TO SET UP MY CAR APPS. More

by tammy2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Mason

Jun 20, 2021

Jim Ellis Toyota of McDonough responded

That's great to hear, Tammy2011! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 08, 2021

Dealership Rating
Employee Rating

very courteous, and thorough. sales guy was very informative and gave options so i could make the best decision. overall i had a good experience More

by Saddidyme
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Mason

Jun 10, 2021

Jim Ellis Toyota of McDonough responded

Saddidyme, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 03, 2021

Dealership Rating
Employee Rating

excellent job .the deal was done in few minutes and the paper work was also done quickly. we expected silver color but we got grey color.it is ok. please take more time in explaining the different func More

by subhas IYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Walker, Gary Escoto , William Mason, Donald Smith

Jun 08, 2021

Jim Ellis Toyota of McDonough responded

Subhas Iyer, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 13, 2021

Dealership Rating
Employee Rating

From the time I drove through the parking lot and stepped on the campus, the staff showed me love and great customer service. I walked from the dealership with a new vehicle and huge smile on my face! More

by GATESDEMETRICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Walker

May 25, 2021

Jim Ellis Toyota of McDonough responded

That's great to hear, Gatesdemetrice! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

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