Luke Kiser
Luke Kiser at Mastrovito Hyundai

Luke Kiser | Page 37

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
383 Reviews
4.9

383 Reviews

Write a Review

383 Reviews of Luke Kiser

February 21, 2023

Dealership Rating
Employee Rating

We are very pleased with all our dealings with this dealership. From the initial buying process when supply was struggling to explaining the operation of many new features to an old man whose first car More

by hurley3858
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari, Ali Brown

February 11, 2023

Dealership Rating
Employee Rating

Smooth transaction through the whole process. Everyone was very helpful and made sure we were satisfied with the choice we made. They answered all our questions and were very truthful. Everyone w More

by desarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Frank Mastrovito, Belmin Mestrovac , Sammy LaPolla

Feb 13, 2023

Mastrovito Hyundai responded

Thank you for providing this review! We are happy to hear that you received helpful and friendly service and that the whole process was smooth! That is our top priority! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

February 07, 2023

Dealership Rating
Employee Rating

The service department is very professional and accommodating. They listen to your concerns and repair the vehicle accordingly. More

by steve.pilipczuk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Brown

Feb 09, 2023

Mastrovito Hyundai responded

We are happy to hear that you received accommodating service and your concerns were listened to. We appreciate your business and support. #makeyourmovetomastrovito

February 04, 2023

Dealership Rating
Employee Rating

Well I’ve had a lot of work done on my 2014 Elantra coupe in last couple month’s. From control arms to tie rods and oil changes . Always great customer service and very timely. I never have to stay they alwa More

by WAFERGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Mastrovito Hyundai responded

Hello - building trust and providing great customer service is our top priority! Thank you for this review and for your business and support. #makeyourmovetomastrovito

Feb 09, 2023

WAFERGREG responded

Welcome !! when I’m ready for new vehicle I will be coming your way .. thanks once again

February 02, 2023

Dealership Rating
Employee Rating

I was really hoping that they would be much less of a stressor for me than the previous Hyundai dealerships that I dealt with in the past in the Mohawk Valley. Unfortunately I quickly discovered that the More

by MJS4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2023

Dealership Rating
Employee Rating

So far they have been good. Need to improve on communication with the customer better More

by slasalle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell

January 21, 2023

Dealership Rating
Employee Rating

Braelynn, Luke and Adam were very friendly upon my visit for an oil change. I was done within half hour - very pleased!! More

by NJH530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell

January 20, 2023

Dealership Rating
Employee Rating

This store was efficent and the staff was friendly. The store itself was clean and well maintained More

by lumberhyper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 20, 2023

Mastrovito Hyundai responded

Hello! Thanks for taking the time to complete this review. We are happy to hear that you received friendly and efficient service at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 14, 2023

Dealership Rating
Employee Rating

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

Dealership Rating
Employee Rating

I am very pleased with the service that my car received while at Mastroviti Hyundai. More

by RLARKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

Dealership Inventory (693 Vehicles)

new 2026 Hyundai Tucson car, priced at $29,860
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2019 Mitsubishi Eclipse Cross car, priced at $15,074
2019 Mitsubishi Eclipse Cross
used
Tarmac Black Metallic exterior
CVT
Four-wheel Drive
used 2024 Hyundai Kona car, priced at $24,774
2024 Hyundai Kona
used
Red Metallic exterior
CVT
All-wheel Drive
new 2026 Hyundai Kona car, priced at $30,545
2026 Hyundai Kona
new
Cyber Gray Metallic exterior
CVT
All-wheel Drive
used 2025 Hyundai Sonata Hybrid car, priced at $29,074
2025 Hyundai Sonata Hybrid
used
White exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,125
2026 Hyundai Elantra
new
Gray exterior
CVT
Front-wheel Drive