"This was a return purchase experience for us. Rick, and..."
- Tiguan Happy Verified Customer
This was a return purchase experience for us. Rick, and Luke were very professional and created a very positive experience regarding the trade in and purchase of our new Tiguan. However Tom in the Finance dept. was not up front and honest about adding a $ 2,800.00 dollar service contract to the sales agreement without full disclosure. Not very happy with that fact it change the satisfaction of all the hard work Luke and Rick accomplished. This was very upsetting. After we made an issue of the fact it was corrected to our satisfaction. We questioned ourselves if perhaps we should have dealt with a competitor where we might have been treated with transparency and honesty.
Jim & Karen Dugan
"My experience at Mattie was absolutely amazing, they made..."
- Kaleigh Brown Verified Customer
My experience at Mattie was absolutely amazing, they made me feel comfortable and cared for throughout the entire experience and I know that they did everything they could to accommodate my needs and wants
"My experience with Sean and Mattie imports was great. He..."
My experience with Sean and Mattie imports was great. He made the process very stress free and easy to navigate. I highly recommend Mattie imports,Sean and the whole team for their expertise Thank you from a very satisfied customer.
"Very relaxed atmosphere with no pressure on getting you..."
- AJ_SOUSA Verified Customer
Very relaxed atmosphere with no pressure on getting you to buy. Entire staff very polite and accommodating . Visited larger Audi dealerships that were arrogant and could care less about us or if we purchased a vehicle
"I had Luke helping me find my family the perfect mix of..."
- GRATEFUL.JESSE Verified Customer
I had Luke helping me find my family the perfect mix of affordable and Lux. I had a “perfect world” scenario in my head about the price and style, but Luke got me better! His manager Jonathan made sure the process was way faster than it could’ve been. I had a blast looking at the options with Luke, taking a test drive, and finding the perfect vehicle for us. Jon and Luke were able to get me out of my previous lease early and into our dream car. It was very obvious that this team wanted me to end the day happy, and they absolutely succeeded. Thank you for all the help and guidance. I am GRATEFUL!
"I purchased a used car, finding it online and setting up..."
- APMIGA Verified Customer
I purchased a used car, finding it online and setting up a time to come in to drive it. The sales staff was friendly and professional. Luke was great to work with throughout the process. The service team fixed a few small flaws and the end result is a wonderful car and a very pleasant experience. I will absolutely come back when shopping for another car.
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