Luke Smith-Gates

Lynne, myself and Bidwell GDB22 (our career change yellow lab) stopped in at Santa Cruz Subaru to check their pre-owned inventory of Forester/Outbacks Touring models. We were graciously greeted by Luke Smit lab) stopped in at Santa Cruz Subaru to check their pre-owned inventory of Forester/Outbacks Touring models. We were graciously greeted by Luke Smith-Gates. We had questions about specs for each model and Luke told us what we needed to make a more informed choice of car. We particularly liked that we DID NOT feel pushed in anyway to one vehicle or the other. We were given solid information that let us make an informed choice. Well, Luke showed us a VERY nice 2022 Outback white/java and then we started to focus. I am 6'4" so I really enjoy not having to bend in half to get behind the wheel. The feel was GREAT! We went on a test drive and then returned to discuss further. We told Luke we would like to leave, have some lunch and discuss what he gave us. Luke introduced us to Ricardo Gutierrez, Sales Manager. We returned after lunch and completed the transaction to purchase the Outback. We felt NO push to buy, whatsoever, and enjoyed the entire transaction from start to finish. Luke was VERY well versed on the Subaru product line. Ricardo was very professional and worked along with Luke to get us the vehicle we liked. Thank you Team Santa Cruz Subaru!! More

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