Lydia Carlson

I had problem from the beginning. Purchased on a Thursday picked up vehicle on Saturday. It was supposed to get cleaned and serviced before pick up due to it was a recent trade in. It Purchased on a Thursday picked up vehicle on Saturday. It was supposed to get cleaned and serviced before pick up due to it was a recent trade in. It was not cleaned when I picked got home Under hood was dirty not cleaned so were inside doors. I called salesperson and I was told basically they were not going to clean it. My Major problem was in finance department even though vehicle was not financed. We Purchased a warranty and to this day have been trying to reach finance person for correction on paper work. Angelo does not return my calls or email. I even reached out to finance manager for assistance. I am considering cancelling warranty and purchasing warranty else where if not resolved. Once a vehicle is sold they don't want to deal with the buyer. Before a sale they are always helpful until they get you sold. I want my corrected warranty paper work its been paid for. More

by CLUCERO126 Verified Customer Verified Customer

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The sales and finance group did excellent. I would buy from them again. I do have a problem with the policies of the dealership. They keep one of the FOB’s and will not pass it on even thou I would buy from them again. I do have a problem with the policies of the dealership. They keep one of the FOB’s and will not pass it on even though I bought the car with cash. Once the check cleared I believe that the second FOB should have been provided to me. I fear that this second FOB will be sold on EBay and who knows who has access to my car. More

by MWICKHAM_1 Verified Customer Verified Customer

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Great experience that was transparent and easy to complete. Answered all our questions expertly. Thanks Lydia! complete. Answered all our questions expertly. Thanks Lydia! More

by bzehringer Verified Customer Verified Customer

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Lydia was outstanding, made the experience comfortable without unnecessary pressure. Helped us work through the process 100% and followed through on all promises made without unnecessary pressure. Helped us work through the process 100% and followed through on all promises made More

by Franksfam0123 Verified Customer Verified Customer

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