Lyle Heisz
Lyle Heisz at Ford of Cookeville

Lyle Heisz | Page 14

Sales

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

4.9
167 Reviews

My name is Lyle and I enjoying meeting new people just like you 😍I love fishing and soccer and especially spending my days off with my kids and wife. I was a caregiver at a Alzheimer's and Dementia home before I worked for Ford. I don't like car shopping or salesman and that's why I do what I do. Helping people have an amazing experience one car at a time. My philosophy is continuous improvement to the service of others. I look forward to meeting you all .

4.9

167 Reviews

Write a Review

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

Diploma of Counselling and Caregiving

Diploma in Biblical Studies

167 Reviews of Lyle Heisz

August 21, 2020

Dealership Rating
Employee Rating

Lyle was a great Guy. Knew what he was doing. Wasn’t pushy and I would tell anybody to ask for him. Even get free car washes anytime I need one More

by alajac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hayden , Brandon Farley

Aug 21, 2020

Ford of Cookeville responded

Thank you for the review! We are pleased to hear Lyle took excellent care of you during your visit. We hope you are loving the new truck and feel free to stop by anytime and take advantage of those free car washes!

August 12, 2020

Dealership Rating
Employee Rating

Great Service Great service. Lyle was a true professionals and very helpful. Friendly, knowledgeable and answered all questions. Very happy with the service and wou More

by johnwclucas
Recommend Dealer
Yes
Aug 14, 2020

Ford of Cookeville responded

Thanks for the review John! Lyle is one of the most knowledgeable on our staff. We are pleased to hear he took excellent care of you with the purchase of your new Prius! Please feel free to reach out to Lyle or any of our team if there is any way we can assist you in the near future. Welcome to the #FLOCFamily!

August 05, 2020

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Employee Rating

Lyle was great! He worked with me over the phone and helped me find out the exact truck I wanted. I wasn’t really sure at first, and he helped narrow it down and supplied a lot of detailed information. More

by ruby_sable
Recommend Dealer
No

Other Employees Tagged: Travis, Ronnie

Aug 06, 2020

Ford of Cookeville responded

Rebecca & Tom, All information for the new truck we had to locate was given to Lyle as he was your direct point of contact. We apologize for the lack of communication. We do hope you guys love your new truck and it serves your family well. We are supposed to be a handshake-free zone and displeased to hear our staff tried to shake hands. We do not force our employees to wear masks but if a customer is uncomfortable and requests they do it is not an issue at all. However we can assure you we are taking plenty of precautions with sanitization of every vehicle, all employees work areas, and temperature checks of employees.

August 04, 2020

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Employee Rating

Professional, friendly, knowledgeable Proven over and over again that it’s not just about buying a car ..love how knowledgeable Lyle is and helping us understand vehicle and what all the More

by hi4509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Winston

Aug 06, 2020

Ford of Cookeville responded

Thank you very much for your review. We appreciate the kind words and want to say thank you for giving us a chance to earn your business. Glad to hear Lyle, Travis, and the rest of our team took great care of you. We try to make car buying stress free and convenient for our customers. Please let us know if there is anything else our team can do for you.

August 01, 2020

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Employee Rating

The Canadian was very helpful throughout the whole process. I am very pleased with my experience. Everyone was very professional and knowledgeable. 10/10 would recommend More

by brad_merrell
Recommend Dealer
Yes
Aug 06, 2020

Ford of Cookeville responded

Thank you Brad! Really appreciate you taking the time to leave us your review. Please let us know if there is anything else we can do for you in the near future.

July 29, 2020

Dealership Rating
Employee Rating

Lyle was such a great help to me. Helping me pick the right car and making me secure about picking my car. I would recommend Ford Lincoln of Cookeville and Lyle! More

by lamassey92810
Recommend Dealer
Yes
Aug 06, 2020

Ford of Cookeville responded

Thank you for your review! Pleased to hear Lyle took great care of you and coached you to the right car that meets your needs!

June 30, 2020

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Employee Rating

I was just looking at new Lincolns, not sure if I wanted to buy. I had talked with Lyle on the phone and told him what I wanted and what didn't excite me. We made an appointment for the next morning for h More

by dwbromm
Recommend Dealer
Yes

June 17, 2020

Dealership Rating
Employee Rating

Lyle "The Canadian " answered my online request fast, and provided me a video of the trucks I was interested in. When I got to the dealership, Lyle showed us the truck that was everything I wanted and more. More

by mrinehart25
Recommend Dealer
Yes
Jun 19, 2020

Ford of Cookeville responded

Thank you for sharing your visit with us! We are thrilled to hear Lyle & the rest of our team made sure you had a great experience with our dealership. We hope you are loving the new truck! Please don't hesitate to reach out anytime if we can help in any way. Thanks again for choosing to come see us at FLOC!

June 13, 2020

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Employee Rating

Great Experience! Thank you so much to Lyle Heisz as well as the rest of the staff for all your help in getting my daughter in her first car!!! More

by SteAna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2020

Ford of Cookeville responded

Thank you for your review. We appreciate you coming to see us at FLOC and glad we could help your daughter get in her very first car! We hope she makes plenty of great memories in her new ride. Welcome to the #FLOCFamily!

June 13, 2020

Dealership Rating
Employee Rating

Easy Transaction Lyle and his team were very helpful & knowledgeable. He knew virtually every question I asked him, & if he didn't he did what it took to get one. Wh More

by JesseMelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2020

Ford of Cookeville responded

Jesse, thank you very much for taking the time to share the details of your visit with us. We greatly appreciate you choosing to come see us at FLOC for your new ride. Glad to hear Lyle & Travis took great care of you with your purchase and financing. No one likes pushy sales tactics, we aren't here to sell cars, just help people get in the ride that best fits their needs! Hope you are loving the new truck, please reach out anytime if we can be of assistance in the near future.

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