Lyle Heisz | Page 14

Very helpful. friendly and courteous gentlemen. Would definitely make sure to see them again for assistance and would send all my friendw qnd family. Thanks Lyle and Michael. :) definitely make sure to see them again for assistance and would send all my friendw qnd family. Thanks Lyle and Michael. :) More

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Had a great experience, I’m super excited about my new ride and the employees were very helpful and patient. Thanks for all the help!! ride and the employees were very helpful and patient. Thanks for all the help!! More

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Everyone did nice work and was very friendly. Thanks for getting it done. We are excited to drive the new expedition all around the country. getting it done. We are excited to drive the new expedition all around the country. More

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yes I’ll recommend anyone to Cookeville Ford. And Lyle is the man to talk to. Lyle has good customer service. That means a lot the man to talk to. Lyle has good customer service. That means a lot More

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Lyle “the Canadian” was great to work with, even if we never got to meet in person. The whole experience went smoothly and I got a great deal. We had the car delivered from their dealership to our home in never got to meet in person. The whole experience went smoothly and I got a great deal. We had the car delivered from their dealership to our home in St. Louis. The delivery guys were personable and patient and the car was in beautiful condition. I highly recommend buying your next car from Lyle, even if he was rooting for the Vancouver Canucks! Let’s go Blues! We’ll get ‘em next year. Thanks Lyle! More

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Lyle was great and so was the entire purchase. He completed as much as he could before I arrived to make the deal go quickly and smoothly. completed as much as he could before I arrived to make the deal go quickly and smoothly. More

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Lyle was a great Guy. Knew what he was doing. Wasn’t pushy and I would tell anybody to ask for him. Even get free car washes anytime I need one pushy and I would tell anybody to ask for him. Even get free car washes anytime I need one More

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Great Service Great service. Lyle was a true professionals and very helpful. Friendly, knowledgeable and answered all questions. Very happy with the service and wou Great service. Lyle was a true professionals and very helpful. Friendly, knowledgeable and answered all questions. Very happy with the service and would recommend it. More

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Lyle was great! He worked with me over the phone and helped me find out the exact truck I wanted. I wasn’t really sure at first, and he helped narrow it down and supplied a lot of detailed information. helped me find out the exact truck I wanted. I wasn’t really sure at first, and he helped narrow it down and supplied a lot of detailed information. He was always available, even at odd hours due to the time difference. He’s the only reason I didn’t go to a different dealership. We bought the truck from Spain. We are military, and we are just now moving back to the US. We made a deposit on a truck, then they said it wasn’t available a few days later. I had the finance manager, Travis, and the new car sales manager, Ronnie, call and offer solutions for financing and finding a a different truck. Neither of them called me back after telling me they would, and I feel that’s unprofessional. The dealership website mentions COVID precautions, delivery, and being a handshake-free zone. There was one employee in the entire dealership wearing a mask, no one was observing any sort of social distancing, two people wanted to shake my hand, and several employees made remarks about me being “really cautious“ because I was wearing a mask. I was extremely uncomfortable. More

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Professional, friendly, knowledgeable Proven over and over again that it’s not just about buying a car ..love how knowledgeable Lyle is and helping us understand vehicle and what all the Proven over and over again that it’s not just about buying a car ..love how knowledgeable Lyle is and helping us understand vehicle and what all the safety features and all the bells and whistles are and how they work.. Travis worked to find us a great rate and all the options available for us... the whole experience was great.. from the moment we arrived till we drove away happy customers.... Great Team work there More

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