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Lyndsay Dooley
Lyndsay Dooley at Norm Reeves Mazda

Lyndsay Dooley

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Lyndsay Dooley

July 15, 2025

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Employee Rating

The service representatives are always friendly and attentive in keeping me apprised of the progress of the service. I love. It that they wash and vacuum your car after the service. More

by almuncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Yvette Soto, Salina Torres

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Jul 15, 2025

Norm Reeves Mazda responded

We’re so glad our friendly service and post‑service polish made your day! Nothing beats driving off in a sparkling clean car, and we can’t wait to make yours shine again next time. Thank you!

June 18, 2025

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Employee Rating

No issues - work done when expected. Love the video recap you always send while looking at vehicle. More

by brendamadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Yvette Soto, Salina Torres

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Jun 20, 2025

Norm Reeves Mazda responded

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team!

June 13, 2025

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Employee Rating

I have bought m2 of my Mazdas at this location 10 years apart and had the same sales person on both occasions. So that indicates to me a good place to work and trust in buying from here. More

by phylliscopeland55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Salvador Torres

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Jun 13, 2025

Norm Reeves Mazda responded

Talk about longevity! Like our cars, we believe that the strength of our team lies in the cohesiveness we've been able to sustain! Thanks for the review!

June 08, 2025

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Service is usually fast and they keep a list of future service needed. Scheduling is easy. More

by brad.sewell
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 09, 2025

Norm Reeves Mazda responded

Thanks, Brad! Lyndsay here is on a mission to make scheduling as smooth as your driving. Give us a shout anytime you’re ready for your next pit stop!

June 06, 2025

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In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Yvette Soto, Salina Torres

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Jun 09, 2025

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

May 29, 2025

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Employee Rating

Lindsay was very friendly and helpful. She kept me updated and was very nice. Please thank her, Terri and Josh for me. More

by Shawn H
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel , Josh

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May 30, 2025

Norm Reeves Mazda responded

Woohoo, Shawn! We’ll be sure to give Lindsay, Terri, and Josh a big high-five from you. Thanks for letting us make your day a little brighter!

May 29, 2025

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Employee Rating

Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Shawnee Ocon, Angela Engel, Bryan Guidry, Salvador Torres, Yvette Soto, Salina Torres

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May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 20, 2025

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Amazing dealership. Very thankful I came here and will be returning soon! Love these guys so much More

by Kaitlyn.zeman
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Workmanship
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Recommend Dealer
Yes
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May 20, 2025

Norm Reeves Mazda responded

Kaitlyn, we're grateful to have so many amazing customers like you! You all truly make our work so fulfilling, and it's an honor to have earned your trust. Thank you so much, and see you next time!

May 19, 2025

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Employee Rating

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Yvette Soto, Salina Torres

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

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Employee Rating

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Yvette Soto, Salina Torres , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

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