Lyndsay Dooley

Norm Reeves Mazda responded

Hi Mahesh—thank you for noting our comfortable lobby amenities and reasonable wait times. We’re thrilled our team’s clear communication helped make your visit so pleasant. Can’t wait to welcome you back to Norm Reeves Mazda!

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

Norm Reeves Mazda responded

Thank you for recommending our service department. We take pride in our knowledgeable and helpful staff who work hard to provide exceptional Mazda service every time. Your endorsement encourages us to continue delivering excellence. See you next time!

Norm Reeves Mazda responded

We appreciate your feedback and are glad our advisor was helpful during your visit. We continually strive to improve our customer experience and reviews like yours help us accomplish that goal. Thank you for helping us make Norm Reeves Mazda even better.

Norm Reeves Mazda responded

Shawn, you're awesome! We’re so pleased to hear that Angela, Terri, and Josh made such a positive impression on you. Their commitment to keeping your Mazdas running smoothly is at the heart of our service philosophy. Thank you for your heartfelt gratitude and continued support.

Norm Reeves Mazda responded

Carolina, we're glad we could help you when you were in need. We want every customer to receive the help and care they deserve, and thank you for choosing us. Please tell your family and friends, so we can assist them like we assisted you.

Norm Reeves Mazda responded

Lyndsay and Masada are exceptional at what they do! Thank you for recognizing them. We're glad you had a 5-star experience and hope to have you as a repeat customer.

Norm Reeves Mazda responded

We’re disappointed that we didn’t meet your expectations during your Mazda service visit two weeks ago. However, we're pleased that we could discover the issue this time. We hope that you will consider returning so that we can regain your trust. We also will be addressing the fact that your appointment did not appear in our schedule. Thanks for letting us know.

Norm Reeves Mazda responded

We're glad to hear that you were satisfied with your service for your Mazda, Jim! We understand how costly many necessary parts like spark plugs can be. Remember that you can take advantage of our service specials during your next appointment. Thanks so much!