Great experience.
Communicated well. Service has done a wonderful job. Appointments expect some extra time to wait.
Communicated well. Service has done a wonderful job. Appointments expect some extra time to wait.
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by DENISE.RAWSON
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2023 -
Oakes Kia responded
Denise, we're glad to know you had a great experience at Oakes Kia and appreciated our communication. We'll continue working on reducing wait times during appointments. Thanks for your feedback!
Very long wait for an oil change.
2 hours is way to long when someone has an appointment.
2 hours is way to long when someone has an appointment.
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by dustynholly
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Zach Fortner, Alaina Rosendahl, Aly Thompson
Oct 30, 2023 -
Oakes Kia responded
I am sorry for any delay you experienced and will look into this with my team to help us improve for you next time. I apologize for any inconvenience and hope we get the chance to earn your five stars soon. Take care, Jeff Solomon - Service Director - 816-474-2900
Nice waiting room.
I waited there while they updated the firmware for the security, they aligned my front end and change my whole, gave me back a clean car.
I waited there while they updated the firmware for the security, they aligned my front end and change my whole, gave me back a clean car.
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by davis3686
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carlos Amezcua
, Isabella Brown, Zach Fortner, Kim Guyton, Alaina Rosendahl, Aly Thompson
Oct 26, 2023 -
Oakes Kia responded
We're glad to know you had a comfortable wait while we took care of your vehicle at Oakes Kia. It's great that our team could provide the necessary updates and services for your car, including returning it clean! Thanks for sharing this positive review with us.
Brought in the car for some recall service.
Other services were recommended, but when we declined, there was no pressure, no cajoling, no hard sell. It was nice to be treated like our opinion m
Other services were recommended, but when we declined, there was no pressure, no cajoling, no hard sell. It was nice to be treated like our opinion mattered.
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by ZEBRATECH
Verified Customer
Verified Customer
Other Employees Tagged:
Zach Fortner, Chad McGaha, Hannah Mondragon, Alaina Rosendahl, Aly Thompson
Oct 23, 2023 -
Oakes Kia responded
We're glad to know you felt respected and valued during your visit to Oakes Kia. It's important for us that our customers feel comfortable with their decisions. Thanks for sharing this positive experience!
Dont remember our Reps name but he was awesome!
Didn't take too long either.
Didn't take too long either.
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by S_LINDLEY
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2023 -
Oakes Kia responded
Thank you for stopping in at Oakes Kia for service and leaving us a five-star review! We look forward to assisting you next time.