MARCUS WASHINGTON
MARCUS WASHINGTON at Covert Buick GMC Bee Cave
Refer Me

MARCUS WASHINGTON

Sales

Covert Buick GMC Bee Cave

16501 Sweetwater Vlg Dr Building 1
Austin, TX 78738

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5.0
13 Reviews

With 27 years of experience in the car business, I bring a unique blend of expertise and passion to my work. A proud Texas Tech alum, I’ve embraced the spirit of teamwork both on and off the field. Married for 31 years, I’m a dedicated family man with four wonderful kids. My military roots instilled in me a strong sense of discipline and commitment, and as a lifelong Dallas Cowboys fan, I cherish the thrill of game days with my family.

Dealership Experience

7 yrs, 9 mos

Industry Experience

29 yrs

Specialties & Trainings

Buying, Selling and Finance

5.0

13 Reviews

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13 Reviews of MARCUS WASHINGTON

April 26, 2025

Dealership Rating
Employee Rating

It was an awesome experience and Marcus was the best I have ever seen in the car business More

by MAURY.WASHINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at Covert Buick GMC Bee Cave. Marcus is truly an outstanding member of our team, and we’re proud that he made such a great impression during your visit. We appreciate your support and look forward to helping you with all your automotive needs in the future!

April 20, 2025

Dealership Rating
Employee Rating

My truck runs so much better after the transmission was replaced. I am definitely grateful for the loaner truck that I was given to drive while my truck was getting fixed. I am grateful that my truck is fi More

by jm4694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Covert Buick GMC Bee Cave responded

We’re so glad to hear your truck is running great again! Our team at Covert Buick GMC Bee Cave is always here to make the repair process as smooth as possible—including keeping you on the road with a loaner. We truly appreciate your patience and are happy to see you back behind the wheel. Thanks for trusting us with your vehicle

March 16, 2025

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Employee Rating

Have been getting my truck serviced here since it opened, great service, was a natural choice when it was time to purchase a new truck. More

by MGLADE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Covert Buick GMC Bee Cave responded

We’re honored that you’ve trusted Covert Buick GMC Bee Cave with your truck service since day one—and even more so that you chose us when it was time for a new one. That means the world to us! We’re always here to provide the same great service you’ve come to expect, whether it’s for maintenance or your next vehicle down the road. Enjoy the new truck! 🚗💪🙌

February 23, 2025

Dealership Rating
Employee Rating

Parts didn’t come in in a timely manner. 8th trip to service in 6 months. More

by DAN@DANBAUERLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Byrd

Feb 26, 2025

Covert Buick GMC Bee Cave responded

We understand how frustrating delays can be, and we appreciate your patience. Parts are produced by the manufacturer, which is unfortunately outside of our control, but we always do our best to get them as quickly as possible. If there’s anything we can do to assist you further, please let us know.

February 15, 2025

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Employee Rating

After purchase, a video should be made available to customers explaining functions of their car. More

by Amajodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We appreciate your suggestion and understand how important it is to have a clear understanding of your vehicle’s features after purchase. At Covert Buick GMC Bee Cave, we strive to provide an exceptional customer experience, and we’re always looking for ways to improve. Our team is always happy to walk through any functions or answer any questions you may have, and we’ll certainly take your recommendation into consideration. If there’s anything specific you need help with, please don’t hesitate to reach out—we’re here to ensure you get the most out of your new vehicle! Thanks again for your input, and we hope you’re enjoying your new ride! 🚗🎥

February 06, 2025

Dealership Rating
Employee Rating

I have been coming to Marcus for over 8 years now and I will continue to seek him out because he makes my dreams come true. He went above and beyond for me to get this deal done and I never had to leave my More

by JGANN1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Covert Buick GMC Bee Cave responded

Thank you for your loyalty and for sharing your fantastic experience! We're thrilled to hear that Marcus has been making your dreams come true for over eight years. He truly goes above and beyond, and we’re proud to have him on our team at Covert Buick GMC Bee Cave. It’s great to know we could make your car-buying process seamless—even from the comfort of your home! We appreciate your continued trust and look forward to serving you again in the future. Enjoy your new ride! 🚗🎉

January 04, 2025

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Employee Rating

I had to return the truck. Hunter Hale-Sales Manager said he would accept the return, and I paid for the dealerships Delivery and Pick Up expenses. A misunderstanding caused More

by WLBLANKJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hale , Daniel Flores-Finance Manager

Jan 15, 2025

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback. We appreciate your patience and understanding throughout the process. At Covert Buick GMC Bee Cave, we strive to provide exceptional customer service, and we’re glad Hunter Hale was able to assist with your truck return and work towards a resolution. We apologize for the delay with your down payment reimbursement and any inconvenience it may have caused. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

November 29, 2024

Dealership Rating
Employee Rating

Marcus was responsive, courteous and professional. We were very pleased with the experience of working with Covert Bee Caves. More

by Dstewart14
Recommend Dealer
Yes
Dec 02, 2024

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Marcus provided you with such a responsive, courteous, and professional experience. At Covert Buick GMC Bee Cave, we strive to make every visit as smooth and enjoyable as possible, and it’s wonderful to know we met your expectations. Your satisfaction means everything to us, and we’re so pleased you had a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

October 22, 2024

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Employee Rating

Marcus was a pleasure to work with. Great communication. I would not hesitate to send anyone to him. More

by Marksnodgrass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

Covert Buick GMC Bee Cave responded

Mark, Thank you for your kind words! We're so glad to hear that Marcus provided you with a great experience. At Covert Buick GMC Bee Cave, we value clear communication and ensuring our customers feel confident throughout the process. It’s wonderful to know you’d recommend Marcus to others. We appreciate your trust and look forward to serving you and anyone you send our way in the future!

October 04, 2024

Dealership Rating
Employee Rating

Marcus Washington displayed enormous amount of knowledge of the truck I was interested in and was vey socially engaging while still be very professional. In addition, I was greeted with smiles and offers of More

by brucefurst11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Covert Buick GMC Bee Cave responded

Bruce, Thank you for your fantastic review! We’re thrilled to hear that Marcus Washington provided you with such knowledgeable and engaging service at Covert Buick GMC Bee Cave. It’s also great to know that Matthew and Jerry contributed to your positive experience. Our team is dedicated to creating a welcoming atmosphere, and your feedback means the world to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new truck!

1

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