MICAH SPRINGER | Page 14

They are so nice ,they also explain everything I asked when they finish the service my car is a lot cleaner than how it was when they finish the service my car is a lot cleaner than how it was More

by m28gesca@gmail.com Verified Customer Verified Customer

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Micah absolutely bent over backwards to help me. I can’t say enough good things about him! H h h h h h h h say enough good things about him! H h h h h h h h More

by bigkountry_32 Verified Customer Verified Customer

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I waited 90 minutes for oil change and tire rotation. Insinuated my vehicle had gotten forgotten. After getting home I discovered they hadn’t reset oil change reminder. Insinuated my vehicle had gotten forgotten. After getting home I discovered they hadn’t reset oil change reminder. More

by stafordpest Verified Customer Verified Customer

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A couple of the service advisors where arrogant and we don’t like stuff like that and we have recalls on the vehicle and a lifetime warranty on it but we can never seem to get it fixed or get a loaner veh don’t like stuff like that and we have recalls on the vehicle and a lifetime warranty on it but we can never seem to get it fixed or get a loaner vehicle so they can fix the vehicle. Apparently the oil drains plug had been stripped also. The only place we take the vehicle for service is the exact same place we bought it because of the lifetime warranty. The oil change prices have gone up around $40 from the last time we serviced the vehicle. So now a oil change is almost $90. No very happy about that. More

by carolynyeary365 Verified Customer Verified Customer

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Everyone does an excellent job on making the car buying experience easy and a fun time. I have bought multiple vehicles from there and will continue buying from there. experience easy and a fun time. I have bought multiple vehicles from there and will continue buying from there. More

by CHASEN.CHERRY Verified Customer Verified Customer

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I was very pleased with the auto being picked up and returned and a quick and friendly way. I even received an email and when I called they txted the bill to me so social distancing and great service w returned and a quick and friendly way. I even received an email and when I called they txted the bill to me so social distancing and great service was applied. More

by srie2004 Verified Customer Verified Customer

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This was my first time to use Freedom. From the first conversation with Micah in service, I felt like I was part of the family. Micah listened to my concerns, came up with a plan to check them out, call conversation with Micah in service, I felt like I was part of the family. Micah listened to my concerns, came up with a plan to check them out, called me with a quote and time frame to complete the work. Micah kept me informed every step of the way during the repairs and called me when the work was completed. Everything was done on time, correctly and within the budget we discussed. Everyone at the dealership was friendly and helpful. Wonderful experience. I will be bringing my other 3 dodge vehicles to Freedom and Micah when they need service. Please thank your techs for a job well done. More

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You could not ask for a better place and great people who take care of you and your needs. Thank you so much recommend highly. take care of you and your needs. Thank you so much recommend highly. More

by WEISDEAN Verified Customer Verified Customer

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The service was very good service writer was courteous and knowledgeable service was quick and efficient all work was explained throughly i was very satisfied with my visit and knowledgeable service was quick and efficient all work was explained throughly i was very satisfied with my visit More

by Happy driver Verified Customer Verified Customer

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Customer service was great. I had a $5,400.00 problem under the hood of my car. The guys at the service desk gave me an estimated time and price. It was done on time and cheaper. They helped in using my under the hood of my car. The guys at the service desk gave me an estimated time and price. It was done on time and cheaper. They helped in using my warranty so when it was all finished i payed $900.00 out of pocket. It seams like allot but we was expecting to pay close to $1,200 because my warranty maxed out close to $4,000. Plus my wife only called every day with questions and Micah had no problem answering any of them and reassuring us that everything was handled. Thanks guys. More

by z.c.baker17 Verified Customer Verified Customer

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