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MICHAEL RINNER
MICHAEL RINNER at Russ Darrow Metro Chrysler Dodge Jeep RAM

MICHAEL RINNER | Page 2

SERVICE ADVISOR

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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3.9
15 Reviews
3.9

15 Reviews

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15 Reviews of MICHAEL RINNER

December 16, 2025

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Employee Rating

Test driven too many miles for a start stop battery replacement ? Joy ride or running around. Seat and radio positions should be returned to normal. Remove paper floor mat. Michael Rinner was f More

by Mark
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 16, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mark, and hopefully, we can get to the bottom of this. Justin Hanna justin.hanna@russdarrow.com

November 12, 2025

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Employee Rating

The people are some of the best I have dealt with in a very long time they're fast get you in and out in a reasonable time a day I just love the video. More

by Ray
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 12, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

November 11, 2025

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Employee Rating

Courteous Professional Thorough job Done Great service Im satisfied with the work on my vehicle More

by Deslaw92760
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL RINNER

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Nov 12, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

November 06, 2025

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Employee Rating

I had to bring my car in and wasn't misdiagnosed the first time then brought it in again and was told the actual issue More

by Jmisuraco1978
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL RINNER

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Nov 07, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Hanna justin.hanna@russdarrow.com

November 04, 2025

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Employee Rating

This place is an absolute scam. I would tell anyone to avoid buying a used car from them. Paid more for a vehicle with extra features and was told they worked, but they didn't. Whe More

by AVOIDrussdarrow
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clayton Duckworth, ROB JARECKI

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Nov 08, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for bringing this to our attention. We would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Justin Hanna justin.hanna@russdarrow.com

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