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MICHAEL WAYNE DERBY

Overview Reviews (73) Inventory (496)

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MICHAEL WAYNE DERBY

MICHAEL WAYNE DERBY | Page 2

Service Advisor

BMW of Tampa

109 E Fowler Ave
Tampa, FL 33612

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73 Reviews

Overview Reviews (73) Inventory (496)

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73 Reviews

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73 Reviews of MICHAEL WAYNE DERBY

August 29, 2022

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Employee Rating

Michael was very helpful and courteous. He explained my service needs very thoroughly which was greatly appreciated. He explained my service needs very thoroughly which was greatly appreciated. More

by DOMONIQUEHAMMOCK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 01, 2022 -

BMW of Tampa responded

Thank you for letting us know our team member Michael was so helpful!

August 29, 2022

Dealership Rating

Employee Rating

Always a pleasure bringing my car to BMW for service and parts. Friendly and knowledgeable staff. parts. Friendly and knowledgeable staff. More

by RIVERAT3

Verified Customer

Recommend Dealer

Yes

Aug 29, 2022 -

BMW of Tampa responded

Thank you for the excellent review!

August 29, 2022

Dealership Rating

Employee Rating

Get the job done but painful process to get there. Processes not customer prioritized and resource limited in some areas Processes not customer prioritized and resource limited in some areas More

by PITTEUCHAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

August 28, 2022

Dealership Rating

Employee Rating

The service was fast They got me in and out I would definitely recommend them definitely recommend them More

by DJREDFIVEIGHTREC

Verified Customer

Recommend Dealer

Yes

Aug 29, 2022 -

BMW of Tampa responded

Thank you for the wonderful review!

August 27, 2022

Dealership Rating

Employee Rating

It took 2hrs to install windshield wipers. The car wash was terrible. The car was still dirty inside! The car wash was terrible. The car was still dirty inside! More

by Jo Hidalgo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

August 27, 2022

Dealership Rating

Employee Rating

My family and I have been extremely happy with BMW of Tampa's sincerity and commitment to customer service. Tampa's sincerity and commitment to customer service. More

by LUQUISR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 01, 2022 -

BMW of Tampa responded

Thank you for the wonderful review!

August 26, 2022

Dealership Rating

Employee Rating

I love Mike Derby! He has been taking care of me for 6 yrs and not once has he failed me! ❤️ He has been taking care of me for 6 yrs and not once has he failed me! ❤️ More

by MICKIE_HERNANDEZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 01, 2022 -

BMW of Tampa responded

Mickie, thank you for letting us know our team member Mike always delivers an excellent customer service experience!

August 24, 2022

Dealership Rating

Employee Rating

Fast service Excellent customer service Friendly staff Clean and comfortable facility Service on schedule and professional. staff Clean and comfortable facility Service on schedule and professional. More

by avidor21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

BMW of Tampa responded

Thank you for the great review!

August 24, 2022

Dealership Rating

Employee Rating

Everything was good but it took 15 minutes just to process my payment transaction. And receive all my paperwork back process my payment transaction. And receive all my paperwork back More

by JOHN.PETRULIS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

BMW of Tampa responded

We're sorry your visit took longer than expected but we’re glad to hear that overall, you had a positive experience with us – thank you!

August 23, 2022

Dealership Rating

Employee Rating

Great service always a pleasure would recommend and a repeat customer for the last 10 years repeat customer for the last 10 years More

by prentiss.jones813

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

BMW of Tampa responded

Thank you for making us your go-to dealership!

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