MICHAEL WYRE
MICHAEL WYRE at Werner Kia

MICHAEL WYRE | Page 3

LANE MANAGER

Werner Kia

2755 W Tennessee St
Tallahassee, FL 32304

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251 Reviews
not yet
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251 Reviews

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251 Reviews of MICHAEL WYRE

December 26, 2023

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Employee Rating

I came in for a recall on my 2017 Sportage engine and was helped by Michael Wyre. The repair took some time, but Michael kept me updated and made sure I had a loaner vehicle for the duration. They definitely More

by philiphiver
Service Price Transparency
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Recommend Dealer
Yes
Dec 28, 2023

Werner Kia responded

Philip, We are grateful for you leaving Michael this flawless review! We are thrilled to hear that Michael took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you updated on your 2017 Kia Sportage while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 23, 2023

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Michael Wyre was beyond amazing and very helpful during my experience at Werner Kia. He continuously kept me informed about my car and the services being done. As well as broke down everything required dur More

by makiyad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 28, 2023

Werner Kia responded

Thank you so much for leaving Michael this fantastic review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he was beyond amazing and very helpful. Please do not hesitate to let us know how we may be of further service to you.

December 18, 2023

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Would choose 0 stars if I could. The maintenance department is horrible. They have had my car for 3 weeks, can’t tell me what’s wrong, won’t return my calls, and refuse to provide a More

by Alrosser
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Recommend Dealer
No

Other Employees Tagged: JOSH FUTRELL, BILAL STEVENSON

December 03, 2023

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Michael Wyre and team helped get the extended warranty plan and engine replacement for my Kia Sorento which was an excellent benefit for me. They were very nice and professional along the entire months lo More

by Wigg66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 04, 2023

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was very nice and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 22, 2023

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Front desk guys were super sweet and informative of what was going on with my car! More

by Kennedy Wharton
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRIAN GORNIAK , JOSH FUTRELL, DWAYNE GRIFFIN, BILAL STEVENSON

Nov 22, 2023

Werner Kia responded

Kennedy, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were super sweet and informative on what was going on with your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service.

November 20, 2023

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Jeremy Patterson was excellent. He made sure everything was perfect. It's the first time I've ever had a truly pleasurable experience. I highly recommend Werner KIA and be sure to a More

by LHOUDESHELDT0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JOSH FUTRELL, BILAL STEVENSON

Nov 21, 2023

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are thrilled to know that he made your service visit a truly pleasurable experience. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2023

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Employee Rating

Kia service was great! The waiting area was full of complimentary snacks and coffee. Daughter and I were occupied with TV More

by VOWEL42C
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Recommend Dealer
Yes

Other Employees Tagged: JOSH FUTRELL, BILAL STEVENSON

Nov 20, 2023

Werner Kia responded

Thank you so much for leaving us this amazing review! We are thrilled to hear that our team took amazing care of you and could provide you with thorough and efficient service. Please do not hesitate to let us know how we may be of further service to you.

November 16, 2023

Dealership Rating
Employee Rating

Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed. More

by kendraw911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BILLY REDDING

Nov 17, 2023

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are happy to know that he showed concern for your need, made you feel welcomed and assured with your service visit. Please do not hesitate to let us know how we may be of further service to you.

November 16, 2023

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Employee Rating

Jeremy Patterson was super helpful and made sure to communicate everything that was happening with my car so that there were no surprises. More

by jalent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSH FUTRELL, BILAL STEVENSON, Jeremy Patterson

Nov 16, 2023

Werner Kia responded

Jalent, We are grateful for you leaving Jeremy this superb review! We are glad to hear that Jeremy took great care of you and your automotive needs. We are pleased to know that he communicated with you everything that was happening with your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

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Employee Rating

Horrible service department, very rude and very disorganized. Scheduling doesn’t know anything about vehicles. More

by amydcribbs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 15, 2023

Werner Kia responded

Amy, Thank you for bringing your recent service experience to our attention, and we sincerely apologize for the poor service and any frustration you encountered during your visit to our dealership. We understand the importance of courteous and organized service, and we want to assure you that your feedback is crucial, and we are committed to making necessary improvements to enhance our service offerings. Your concerns have been forwarded to our management team, and we hope to have the opportunity to address your concerns and regain your trust. Thank you and have a great day!

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