MICHAEL YOUNG | Page 11

I have been working with Michael for several years to keep my F-150 running in top condition. He is always ready to listen to my concerns and try to rectify them at the time of my appointment. My only co keep my F-150 running in top condition. He is always ready to listen to my concerns and try to rectify them at the time of my appointment. My only concern is that the F-150 has a flaw with the Cam Phasers and while there was a recall to fix the problem, which I did, it did not fix the problem. After complaining about the noise on starting the engine, and while the vehicle was still under warrantee, I was never told that the parts needed to be replaced. Now I bring in the vehicle with the same complaint and I am told the Cam Phasers need replacement and my vehicle is no longer under warrantee so I will have to foot the bill myself. This problem is a ford problem which they knew about and should have fixed but didn't. Now as a ford owner I must pay to fix their known problem. More

by chasuzlevi Verified Customer Verified Customer

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Was very pleased with the customer service department. I’m am enjoying my new Bronco tremendously! I’m am enjoying my new Bronco tremendously! More

by jamisilfies Verified Customer Verified Customer

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Mike and Mike in the service Dept. are the BEST! They go above and beyond every time! are the BEST! They go above and beyond every time! More

by mmcadams0 Verified Customer Verified Customer

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It was good. Except no one came to let me know that my vehicle was ready. Except no one came to let me know that my vehicle was ready. More

by daros4ever Verified Customer Verified Customer

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Michael is awesome. Always helpful and takes care of an issues or problems. Thank you Michael! Always helpful and takes care of an issues or problems. Thank you Michael! More

by ljstep69 Verified Customer Verified Customer

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They were very friendly and understanding. They took the extra mile to check if my car was still under warranty for parts to save me added expenses. Very thoughtful and professional service! They took the extra mile to check if my car was still under warranty for parts to save me added expenses. Very thoughtful and professional service! More

by adudas.florida Verified Customer Verified Customer

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Having my car serviced in my driveway is the best. They did everything that ask to do. They did everything that ask to do. More

by bobschliewe Verified Customer Verified Customer

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Always receive the best customer service from both Mike's, very accommodating and friendly. Services are done correctly and within a reasonable time as well! Mike's, very accommodating and friendly. Services are done correctly and within a reasonable time as well! More

by ahaupt890 Verified Customer Verified Customer

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Another great service experience with Michael Young! Very easy to schedule and timely service! Recommend Starling Ford! Very easy to schedule and timely service! Recommend Starling Ford! More

by K Yakubowski Verified Customer Verified Customer

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Always friendly and helpful. Makes having my truck serviced with ease. Always recommend this dealership Makes having my truck serviced with ease. Always recommend this dealership More

by daniellesouba Verified Customer Verified Customer

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