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Mack Schmidt

Overview Reviews (164) Inventory (291)

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Mack Schmidt

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.6

164 Reviews

Overview Reviews (164) Inventory (291)

Dealership Experience

10 yrs, 9 mos

Languages Spoken

English

4.6

164 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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164 Reviews of Mack Schmidt

September 16, 2025

Dealership Rating

Employee Rating

Very Clean Spacious waiting area Friendly Staff Free wash Nice location Vending machines Desk Thank you wash Nice location Vending machines Desk Thank you More

by armyvbprynce1208

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Jimenez

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Sep 18, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 09, 2025

Dealership Rating

Employee Rating

The service was performed quickly, and staff was extremely polite. The only criticism I can offer is that the service notification was not reset before the car was returned. extremely polite. The only criticism I can offer is that the service notification was not reset before the car was returned. More

by Harold19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Jimenez

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Sep 09, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, this will assist us in future training, we are happy most everything went well and look forward to seeing you again soon!

September 06, 2025

Dealership Rating

Employee Rating

I am still confused about the cost to recalibrate the distance sensor on how far ahead a car is and the slowdown mechanism distance sensor on how far ahead a car is and the slowdown mechanism More

by Jwirth1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 08, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 21, 2025

Dealership Rating

Employee Rating

It is a very good place to have bussniss with because all the people working there are nice and amiable the people working there are nice and amiable More

by mascarada51

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Perez, Jim Devault, Gary Zeld, Jonathan Jimenez, Alex Gikas

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Aug 21, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 14, 2025

Dealership Rating

Employee Rating

Conveniently located, prices are competitive, staff was good to work with. Service department can get busy at times. good to work with. Service department can get busy at times. More

by Lmpolster

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 18, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 03, 2025

Dealership Rating

Employee Rating

Took longer than expected to fix the car . The dealership did provide a loaner car until repairs were completed. The dealership did provide a loaner car until repairs were completed. More

by obedcmendez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Jimenez

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Aug 04, 2025 -

Webb Hyundai Merrillville responded

Thank you for sharing your experience with us, we are sorry to hear about the long wait time. Please let us know if you have any questions in the future!

July 30, 2025

Dealership Rating

Employee Rating

While waiting for my tire rotation it was so nice to have a conversation with Zach about my electric car. If anyone is thinking of electric, go to Zach for inquiries! He’s so knowledgeable and easy to talk a conversation with Zach about my electric car. If anyone is thinking of electric, go to Zach for inquiries! He’s so knowledgeable and easy to talk to. More

by berklin99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Hansen, Jonathan Jimenez

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Jul 31, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 28, 2025

Dealership Rating

Employee Rating

Amazing dealership! We just took our car in for its first oil change. Service was fast and great. We just took our car in for its first oil change. Service was fast and great. More

by billysmedley3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Zeld, Jaci Rupcich, Jonathan Jimenez , Justin Pfrommer, Todd Salinas

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Jun 30, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 12, 2025

Dealership Rating

Employee Rating

As hard as they tried the steering issue still there. Wish I had never bought this car. Wish I had never bought this car. More

by dr.szabo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 12, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

May 11, 2025

Dealership Rating

Employee Rating

They did great work on my car, but the turnaround was longer than I would have liked. longer than I would have liked. More

by rjcardis2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Jimenez , Mateo Arroyo, Jerome Lynch II, Justin Pfrommer, Jordan Sumners

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May 12, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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