Madison Magnus-Scott

Excellent fast service. only took a couple of days to receive my vehicle back and it was good as new. only took a couple of days to receive my vehicle back and it was good as new. More

by Joem52293 Verified Customer Verified Customer

Helpful 0

Report | Print

She was easy to work with, friendly, and sincere. She helped us navigate our financial options. She helped us navigate our financial options. More

by LYNNE.HUGHES1536 Verified Customer Verified Customer

Helpful 0

Report | Print

Bought a 2015 Corolla from them on Monday (05/01/2023) and everything went fast and smooth. Paid cash for the car and was in and out really fast. Car needed a few thing done on it and they got everything and everything went fast and smooth. Paid cash for the car and was in and out really fast. Car needed a few thing done on it and they got everything done by Friday (03/05/2023). As long as far gives me no issues, I am very satisfied with Jim Ellis Kia of Kennesaw. More

by Cblessin12 Verified Customer Verified Customer

Helpful 0

Report | Print

They were so warm and professional as well as funny. Thank you very much all! Thank you very much all! More

by hnevers.1204 Verified Customer Verified Customer

Helpful 0

Report | Print

Diana and everyone else at the dealership was awesome! The sales staff were even super kind while I was waiting on service and I got my car back cleaner than when I left it. Thanks a bunch Jim Ellis Kia! The sales staff were even super kind while I was waiting on service and I got my car back cleaner than when I left it. Thanks a bunch Jim Ellis Kia! More

by katy.anderson106 Verified Customer Verified Customer

Helpful 0

Report | Print

Always a pleasure to be there regardless of the reason. Professional, efficient, and caring team of people. Professional, efficient, and caring team of people. More

by Mark ZUPO Verified Customer Verified Customer

Helpful 0

Report | Print

We are happy. They were detailed and the service team completed the job very quickly. They were detailed and the service team completed the job very quickly. More

by Cynthia Verified Customer Verified Customer

Helpful 0

Report | Print

Well I wrote a previous review. I wanted to update you all: If you find my review you will notice that a Ms. Magnus quickly jumped on to tell me to call the service manager. They are lying to me still. all: If you find my review you will notice that a Ms. Magnus quickly jumped on to tell me to call the service manager. They are lying to me still. They are saying that things happened that did not happen. The guy in service apparently wrote something up that he never told my husband while there. They will not stand behind their tires-in fact the service manager told me: (copied and pasted)your husband are more fortunate than most because we typically see vehicles needing tires before this mileage. Most manufactures put a soft compound rubber tire on when new for the ride quality of the vehicle. I am not sure where the 65,000 mile tire warranty has come into play, tires on a brand new vehicle are warranted by the tire manufacture against defects in material and workmanship. So Kia uses crappy tires - wow! So, the bottom line is, I got 50% of wear I should have & they are doing nothing for me-GO TO ANOTHER KIA DEALERSHIP-THIS ONE DOESN'T CARE ABOUT YOU ONCE THEY MAKE THE SALE! I gave Madison 3 stars only because she did respond to the rating on here---however, she's been silent & I have copied her in. More

Helpful 0

Report | Print

Making an appointment for an oil change was a complete waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. More

by KRISJAY Verified Customer Verified Customer

Helpful 0

Report | Print