Makayla Drake
Makayla Drake at Hyundai of Fort Myers

Makayla Drake | Page 9

Hyundai Customer Relations Sales Manager

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.7
99 Reviews
4.7

99 Reviews

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99 Reviews of Makayla Drake

April 06, 2024

Dealership Rating
Employee Rating

I was very happy, they treat me really nice, and they were very fast with my oil change. Definitely I’m coming back. ☺️ More

by JCAMPOS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Bonsignore, William Karrels, Tanner Chili , Mark Ely, Simone Gerdin, Rodrigo Guerra, Edgar Lopez, Denys Perdomo, Carlos Ramirez

Apr 07, 2024

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

March 21, 2024

Dealership Rating
Employee Rating

Very transparent and easy to work with. Took great care of us as we waited for deal and welcomed us nicely when we arrived to dealership. More

by Neita_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Karrels

Mar 22, 2024

Hyundai of Fort Myers responded

Neita, Here at Hyundai of Fort Myers, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jason Curie General Manager Hyundai of Fort Myers

March 15, 2024

Dealership Rating
Employee Rating

Very courteous, personable and knowledgeable staff. It’s always a pleasant experience visiting Hyundai of Ft. Meyers. More

by sunnygirlswfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Cossairt, Rex Moonshower, Jeff Simpson, Raphael Fabien

Mar 16, 2024

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers, we look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

March 09, 2024

Dealership Rating
Employee Rating

USB with paperwork was not handed over at end of deal. Had to return for it. Drip pan loosened and came off before I hit 200 miles in brand new truck. Had to leave work in order for them to remove the dri More

by bagawkkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Karrels

Mar 13, 2024

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

Mar 13, 2024

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

Mar 13, 2024

bagawkkin responded

I will be at your location next week for my drip pan to be replaced. I have yet to make an appointment but if you have a good time to make the appointment, when you’d be available to talk, please let me know.

February 29, 2024

Dealership Rating
Employee Rating

My salesman acts like he's too busy to h let me now that he sold the car to me. Daniel the manager is awesome,give him a raise. Aiden I think is his name is a man of hi is the word More

by jasonsfara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Karrels , Jabden

Feb 29, 2024

Hyundai of Fort Myers responded

Thank you for your review, Jason. We always aim for a 5-star experience and it's disappointing that we fell short here. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We appreciate your business and hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

February 18, 2024

Dealership Rating
Employee Rating

What a great dealership Salesman Mykeal is the best. Highly buying a vehicle at O’Brien. Felt like part of the family More

by RXNNGRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Yslas , Rex Moonshower

Feb 19, 2024

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

February 16, 2024

Dealership Rating
Employee Rating

Clean , people seem to want to help ! ! Answer all of our question ! No pressure to buy from financial man manager Adan straight forward with no xx More

by hckyman08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adan , Mikayla, and salesman

Feb 16, 2024

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

February 09, 2024

Dealership Rating
Employee Rating

The whole purchase experience was very pleasant! The sales personnel were very accommodating and knowledgeable about their product. The finance department was very efficient and thorough. Would d More

by mimiyoung20
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Yslas , Ron

Feb 09, 2024

Hyundai of Fort Myers responded

Thank you so much, Mimi, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Jason Curie General Manager Hyundai of Fort Myers

February 07, 2024

Dealership Rating
Employee Rating

It was a great experience. Chris the finance guy and William the salesman, were honest and transparent about every step in the process to buying a new car. I would highly rec More

by Maurer.kimberly18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Karrels , Denys Perdomo

Feb 07, 2024

Hyundai of Fort Myers responded

Thank you, Kimberly, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

February 02, 2024

Dealership Rating
Employee Rating

There’s not enough space to tell you how awful my experience with your dealership was I will tell you that my sales people were great but your finance guy and your sales manager were awful More

by sherri458
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rex Moonshower, Ellen was great

Feb 07, 2024

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, Sherri, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

Feb 07, 2024

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, Sherri, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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