Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons | Page 10

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
283 Reviews
4.1

283 Reviews

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283 Reviews of Malcolm Simons

April 17, 2025

Dealership Rating
Employee Rating

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. More

by Tiny6879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Rosales

April 10, 2025

Dealership Rating
Employee Rating

Everyone is so friendly. I appreciate bringing my truck here for service and repairs. Thanks, Graff. More

by WE4POTRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2025

Dealership Rating
Employee Rating

The staff was courteous. The repairs were quickly diagnosed and repairs completed quickly as well. More

by loarnold55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rosales

March 29, 2025

Dealership Rating
Employee Rating

I usually go here for anything even oil change. Tire rotation is included to with the service and so why the heck would I pay $19.99 when it used to be complementary. Greedy. More

by JRVFERNANDO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 28, 2025

Dealership Rating
Employee Rating

Malcolm went beyond the call of duty. He made sure my car was fixed. His staff was great and very friendly. I will always go to Graff Chevrolet. More

by gskeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers

March 23, 2025

Dealership Rating
Employee Rating

I waited almost 2 hours for my service when I was told it would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never More

by LAKENDRA.HUNTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2025

Dealership Rating
Employee Rating

The service center of this dealership is beyond awesome. They had me in and out in no time when I took my car in for the first maintenance service. More

by DEBBIERGANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie - sales

March 16, 2025

Dealership Rating
Employee Rating

Graff Chevrolet Dealership in the best Chevrolet dealership in the State of Texas. The customer service is amazing. More

by C. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie

March 11, 2025

Dealership Rating
Employee Rating

I have no issues with the service center. They have always taken good care of my wife's truck. More

by ALAN.CRIPPS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2025

Dealership Rating
Employee Rating

The jury is still out on the outcome of work Graff performed. It's my understanding that the issue that I have is a reoccurring problem. If the problem comes back I hope it's before my 3 year or 36 mo More

by Tiny6879
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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