Malcolm Simons | Page 13

They responded quickly to my complaint and resolved my issue in a timely manner l issue in a timely manner l More

by groversimpson.79 Verified Customer Verified Customer

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I love Graffs Chevrolet. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. More

by BYRNE_GARCIA Verified Customer Verified Customer

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Worst customer service every single time we have to go and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was waiting for over 40 minutes for someone to assist over the phone and when finally I got someone on the phone they told me that they couldn’t give me an update because my adviser wasn’t in that day and no other adviser could not give me an update on my vehicle ! How is that even possible doenst every adviser have access to all customers !!! Can’t wait to upgrade my vehicle in another dealership and get a better experience! More

by NAYELIPALACIOS993 Verified Customer Verified Customer

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Excelente servicio, me dieron diagnósticos esenciales para mi auto que necesitan urgentemente,gracias al persinal para mi auto que necesitan urgentemente,gracias al persinal More

by Hectorr750 Verified Customer Verified Customer

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Great service as always. They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car is in good running condition. Thanks guys and ladies. More

by DUSTYANDDARRELL1 Verified Customer Verified Customer

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You guys do excellent work. Thank you. Looking to do more business in the near future. Thank you. Looking to do more business in the near future. More

by SILVARDOCESAR Verified Customer Verified Customer

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Good service and great customer service, thank you very much for your service and support much for your service and support More

by PGARCIAJR71 Verified Customer Verified Customer

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Me gusta el srviciobque me dan es muy bue o son muy serviciales y puntuales serviciales y puntuales More

by JUAN.TELLEZ Verified Customer Verified Customer

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Happy with the service. Will return for my future needs. Good service and good with customers Will return for my future needs. Good service and good with customers More

by MEREZAADRIANA14 Verified Customer Verified Customer

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The communication between advisors to vehicle owners is terrible. The level of care that I get going over the phone is either rushed or they clearly aren’t listening to you. This Chevy dealership is the le terrible. The level of care that I get going over the phone is either rushed or they clearly aren’t listening to you. This Chevy dealership is the least behind from my calls around dfw, but the customer service I’m provided while trying to be kind is alarming. More chit chat on personal topics between workers over work. I question the ethics of this place. More

by Kdot Verified Customer Verified Customer

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