Malcolm Simons | Page 27
Service Manager
Graff Chevrolet Company
1405 E Main St
Grand Prairie, TX 75050
286 Reviews
Write a Review286 Reviews of Malcolm Simons
July 29, 2023
First I call them and they tell me that my suv needs a new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and the a customer whit the same name that’s crazy plus I ask for a car in till they fix my suv and they said to call another dealer to ask for it and sure, pick up my vehicle and is doing the same thing so now I’m going to take it to another dealer so I’m never going to buy or take any of my vehicles to this dealership and I ready buy 2 vehicles form this dealer but never again More
July 29, 2023
The service was ok, it took two days for my truck to be ready and I took it in for a recall. They never communicated with me on the status of my vehicle until I started calling them first. Everyone was ver ready and I took it in for a recall. They never communicated with me on the status of my vehicle until I started calling them first. Everyone was very nice though. More
July 28, 2023
Friendly knowledgeable people and easy appointments on the app. I like being able to see what my services ate the app. I like being able to see what my services ate More
Other Employees Tagged: Jonathan Maldonado
July 28, 2023
I buy and service all my vehicles at Graff Chevrolet. They’re family owned and really care about their customers. They’re family owned and really care about their customers. More
Other Employees Tagged: Jonathan Maldonado , Carlos Ordaz
July 27, 2023
Good people doing a great job of helping and keeping there customers informed of the status of their car. there customers informed of the status of their car. More
Other Employees Tagged: Jesus Garza , Rodney Rogers I give him 10 stars
July 25, 2023
Always friendly service! Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. More
July 01, 2023
The dealership is awesome fast service and friendly customer service agents!!! I’m always pleased with the consistency of work. I look forward to purchasing more cars from them. customer service agents!!! I’m always pleased with the consistency of work. I look forward to purchasing more cars from them. More
Other Employees Tagged: Jas Gill, Winston Howell, Jonathan Maldonado

