Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons | Page 27

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
286 Reviews
4.1

286 Reviews

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286 Reviews of Malcolm Simons

July 29, 2023

Dealership Rating
Employee Rating

First I call them and they tell me that my suv needs a new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and More

by OSCAR75149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 29, 2023

Dealership Rating
Employee Rating

The service was ok, it took two days for my truck to be ready and I took it in for a recall. They never communicated with me on the status of my vehicle until I started calling them first. Everyone was ver More

by AALAHNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 28, 2023

Dealership Rating
Employee Rating

Friendly knowledgeable people and easy appointments on the app. I like being able to see what my services ate More

by SHART2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Maldonado

Jul 28, 2023

Graff Chevrolet Company responded

Hi, our entire team works hard to keep your vehicle in the best condition possible. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

July 28, 2023

Dealership Rating
Employee Rating

I buy and service all my vehicles at Graff Chevrolet. They’re family owned and really care about their customers. More

by Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Maldonado , Carlos Ordaz

Jul 28, 2023

Graff Chevrolet Company responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

July 27, 2023

Dealership Rating
Employee Rating

Good people doing a great job of helping and keeping there customers informed of the status of their car. More

by COLLINSCLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garza , Rodney Rogers I give him 10 stars

Jul 28, 2023

Graff Chevrolet Company responded

We're glad to hear you found Rodney and our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience, Welcome to the family!!

July 25, 2023

Dealership Rating
Employee Rating

Always friendly service! Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. More

by BRUNFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 23, 2023

Dealership Rating
Employee Rating

Very helpful and took care of us, no charge Thanks for being very kind to us More

by DANIELSCIARRILLO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 12, 2023

Dealership Rating
Employee Rating

The service is great, the timing is excellent. and the staff is very courteous and SUPERB. More

by BELTRANCIPRIANO425
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 09, 2023

Dealership Rating
Employee Rating

Great staff and friendly service. I love that it’s a smaller dealership. I highly recommend Graff More

by RBURKHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Graff Family!

July 01, 2023

Dealership Rating
Employee Rating

The dealership is awesome fast service and friendly customer service agents!!! I’m always pleased with the consistency of work. I look forward to purchasing more cars from them. More

by DHYSEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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