Malcolm Simons | Page 5

Kept me updated all the way. Anything I needed they help also answer any questions that I had. Anything I needed they help also answer any questions that I had. More

by demontray Verified Customer Verified Customer

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I was not impressed with the customer service I received at all and thought it was down right unprofessional. I decided to bring my car in to the dealership instead of just taking it to Walmart, assuming th at all and thought it was down right unprofessional. I decided to bring my car in to the dealership instead of just taking it to Walmart, assuming that I would receive great customer service and care for my car. Now I feel like I paid double the cost for worst service than I would have received at Walmart. Communication was horrendous and absolutely ridiculous. The first thing I said was...I'm here to see about getting an oil change. He just starts putting the tag in the car and taking down info off car. I had to ask him how much it was going to be? Then what does that include? Then about the multi purpose check. I felt like I was having to pull simple information out of him and started to leave but drove out of my way for ur particular shop because I liked ur customer service in the past. At check out he was like just sign here and I had to ask what I was signing. No explanation of nothing. I asked was the multi purpose check done? He said yeah. I simply went spray wiper solution and nothing came out so that was a lie it wasn't done which I had already suspected. I was so pissed I took it to another chevy dealer. I hate to be mean but I'm not sure if he likes his job or was just lazy but customer service is not his forte. I even had to ask him, his name. More

by tttoonf Verified Customer Verified Customer

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The service was great and people were nice would come back again the car wash a plius back again the car wash a plius More

by CDJSR72 Verified Customer Verified Customer

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Great service everything was fast and no issues with drop off or pickup. I didn't have to wait hours for a n oil change off or pickup. I didn't have to wait hours for a n oil change More

by GILBERT.M.TX Verified Customer Verified Customer

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I own a 2024 Chevy silverodo and transmission is messed up they do not have loaners for the customers…well only way you can get a loaner is if you drop you vehicle off and be put on a waiting list what are up they do not have loaners for the customers…well only way you can get a loaner is if you drop you vehicle off and be put on a waiting list what are you suppose to do if this is your only vehicle I’m so disappointed with Chevy period this is the second truck i have bought from this dealership and the same problem happened Chevy you have to do better I’ve never hauled anything in either truck and transmissions have failed More

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They lost the morale compass, horrible experience…. they took advantage of my granddaughter. Buyer beware and extremely careful. they took advantage of my granddaughter. Buyer beware and extremely careful. More

by GGRACO Verified Customer Verified Customer

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Awesome! ! Friendly!! Great service department and just great people. That's why I go there period. ! Friendly!! Great service department and just great people. That's why I go there period. More

by stangboy9415 Verified Customer Verified Customer

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Muy profesionales en la atención al cliente me encantó comprar hay la asesora muy profesional comprar hay la asesora muy profesional More

by JHONATAN.HOYOS3 Verified Customer Verified Customer

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Great service and excellent quality, friendly workers . Fast and clean job . Just needed more personal Fast and clean job . Just needed more personal More

by MORALESH439 Verified Customer Verified Customer

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A visible improvement in customer service, compared with previous visits, I hope this team continues improving previous visits, I hope this team continues improving More

by alainsp Verified Customer Verified Customer

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