Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons | Page 5

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
274 Reviews
4.1

274 Reviews

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274 Reviews of Malcolm Simons

September 04, 2025

Dealership Rating
Employee Rating

Great service, they kept me on constant contact on the status of my job. Waiting room was excellent! More

by Karenwand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2025

Dealership Rating
Employee Rating

Initially, I wasn’t satisfied with the dealership. I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 17, 2025

Dealership Rating
Employee Rating

Good customer Service. The service was good, the car is running good as of saturday. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Winston Howell

August 09, 2025

Dealership Rating
Employee Rating

Helpful, knowledgeable and kind. Fixed car with expertise. Thank you for excellent service. Timely and experienced. More

by jamielopez8789
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 07, 2025

Dealership Rating
Employee Rating

Lied about warranty. Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wa More

by Coo2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesus Garza

August 06, 2025

Dealership Rating
Employee Rating

I appreciate the quality of service provided; however, my vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service wi More

by negrin.karel15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2025

Dealership Rating
Employee Rating

My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti More

by briana_wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 29, 2025

Dealership Rating
Employee Rating

Did. Not fix ac problem. Blowing 60 degree air not 45 after $1500 still blowing 60 degree air More

by Mad as hell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 29, 2025

Dealership Rating
Employee Rating

Over price for employee worked here for 12 years and the employee discount is unreal More

by Whowell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 28, 2025

Dealership Rating
Employee Rating

The people that helped me were wonderful very patient and understanding with me very i would recommend him because he was wonderful especially dealing with older people.. More

by demartinokathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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