Mandy Dahm

I believe THEY SOLD US A LEMON! ! We purchased an approximately 36,000-mile Cadillac XT6 from Barker Motor Company that was represented as being in great condition. The vehicle st ! We purchased an approximately 36,000-mile Cadillac XT6 from Barker Motor Company that was represented as being in great condition. The vehicle still displayed a Cadillac Certified Pre-Owned sticker at the time of our test drive, and the Carfax report showed it had been certified by a Cadillac dealership shortly before being sold to BMC. Based on these representations, the dealership’s assurances, and the active bumper-to-bumper warranty, we reasonably relied on the condition of the vehicle when making our purchase. Prior to purchase, we identified several concerns. The trunk was opening by itself when we arrived to view the vehicle, and the navigation SD card was not functioning. We were told the trunk issue would be fixed and that a replacement navigation SD card would be ordered. During the test drive, we also heard a whistling/whining noise that did not seem normal. The salesman assured us it was just wind — it wasn’t. Additionally, it was not disclosed until we were ready to buy the car that one of the key fobs was damaged, and it was never disclosed that one key fob was aftermarket. The keys were also programmed incorrectly as #2 and #3 instead of #1 and #2. Replacing them with proper OEM keys would cost approximately $800. Had this information been disclosed earlier, it would have materially affected our purchase decision and the price we were willing to pay. After one month of owning the car we decided to bring the car to a Cadillac technician and this is what was revealed: * The whistling/whining noise was diagnosed as a torque tube requiring replacement * The radiator was found to be leaking * The transmission is currently under diagnosis due to jerking * The navigation system was found by a Cadillac technician to have a loose SD card socket * The key fobs required reprogramming While the staff at Barker Motor Company was polite and efficient, the condition of the vehicle does not align with how it was represented at the time of sale. Several concerns raised prior to purchase were dismissed or minimized, and the vehicle has required significant repairs shortly after. We are willing to update or remove our reviews if Barker Motor Company resolves this matter by adjusting the purchase price to reflect the vehicle’s actual condition and reimbursing us for the difference between a properly functioning vehicle and what was delivered. Given that these issues were raised prior to purchase, and that one of the keys was aftermarket and not disclosed, it is reasonable to expect that Barker Motor Company was aware of these conditions at the time of sale. Accordingly, we request that the purchase price be prorated to reflect the undisclosed key issue, the torque tube replacement, and the loose SD card socket. More

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Had a great expedited experience working with Kori at Barker! They catered to my schedule and we were able to get a deal done. Barker! They catered to my schedule and we were able to get a deal done. More

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I had an excellent experience at this dealership! They were friendly, efficient and knowledgeable during the car shopping and buying process. They were friendly, efficient and knowledgeable during the car shopping and buying process. More

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I am very pleased with the purchase of my 26 Cadillac CT5 Blackwing. I dealt with Mandy and she was great to work with from the onset. I purchased this vehicle from a couple of thousand miles away and she ma Blackwing. I dealt with Mandy and she was great to work with from the onset. I purchased this vehicle from a couple of thousand miles away and she made the transaction easy. Before the vehicle was picked up there was a small mishap but I am happy to report the dealer took care of it and did the right thing by me. I was so pleased that when I am in the market for my next GM vehicle I will be calling them. Highly recommend this dealer! More

by jmm8904 Verified Customer Verified Customer

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This dealership is topnotch. Your sales person. Are very knowledgeable and compassion. This means a lot Your sales person. Are very knowledgeable and compassion. This means a lot More

by tmcakeman1 Verified Customer Verified Customer

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Drake's smooth flow and introspective lyrics have made him a household name, while Sellers' sharp wit and satire have audiences laughing out loud. Barker's fearless approach to stunts has earned him a rep him a household name, while Sellers' sharp wit and satire have audiences laughing out loud. Barker's fearless approach to stunts has earned him a reputation as a true adrenaline junkie. Whether it's music, comedy, or action, these three individuals are redefining their respective genres and inspiring a new generation of fans. More

by kingsoftdng Verified Customer Verified Customer

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Barker responded to my email request in a timely manner. We followed up with a visit with Drake. He was great to work with. We followed up with a visit with Drake. He was great to work with. More

by ngoneall Verified Customer Verified Customer

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Kori did an excellent job finding us the right vehicle and helping us get everything done in one day. I highly recommend Kori for your next purchase. and helping us get everything done in one day. I highly recommend Kori for your next purchase. More

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Amazing customer service, everything was ready before we arrive to the dealership. Misty called Monday to check that we got back home safe arrive to the dealership. Misty called Monday to check that we got back home safe More

by hassanahijazi Verified Customer Verified Customer

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This is the second time having Brian as our salesman. Knowing how well he did with our first purchase, we were glad to see him for our second purchase. Everyone treats us well and they’re always happy to Knowing how well he did with our first purchase, we were glad to see him for our second purchase. Everyone treats us well and they’re always happy to help. More

by Sarah Roberts Verified Customer Verified Customer

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