Manish Sharma

Thank you for servicing my 2021 Tacoma. Your prompt and professional work was top tier! Your prompt and professional work was top tier! More

by Carolina_owens Verified Customer Verified Customer

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Manish is very professional, explains everything in detail and keeps in touch with as needed! detail and keeps in touch with as needed! More

by DCLEE.1031 Verified Customer Verified Customer

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Fast and honest service. friendly atmosphere and a fine waiting area for their customers. I had purchased the truck there and once again they proved I made a good decision. friendly atmosphere and a fine waiting area for their customers. I had purchased the truck there and once again they proved I made a good decision. More

by Valleyken Verified Customer Verified Customer

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My scheduled service was was done in a timely manner. My service manager was Robert Hudson. My service manager was Robert Hudson. More

by CYBERVISION Verified Customer Verified Customer

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I always like to service mine and my family‘s car at Simi Valley Toyota. Because it is very convenient. and very helpful. They have a very nice and friendly team. Valley Toyota. Because it is very convenient. and very helpful. They have a very nice and friendly team. More

by UPAUSHMASALA Verified Customer Verified Customer

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I would like to acknowledge Manish from the Service Department for his assistance with my car service. He provided fast and friendly support, and I greatly appreciate his professionalism. Department for his assistance with my car service. He provided fast and friendly support, and I greatly appreciate his professionalism. More

by kilohoku1197 Verified Customer Verified Customer

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They keep their word and always looking out for my safety in making sure that get the timely service of my vehicle. The lobby looks great and fully stocked with merchandise. Nice coffee machines too! in making sure that get the timely service of my vehicle. The lobby looks great and fully stocked with merchandise. Nice coffee machines too! More

by RAYLEI03 Verified Customer Verified Customer

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Very kind and informative. Helped me with all the issues with the car. Excellent experience! Helped me with all the issues with the car. Excellent experience! More

by jbewill Verified Customer Verified Customer

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I’ll start by saying that everyone who works here is very kind! The business is unorganized overall though. I brought my car in for 2 recalls, which I told the representative about on the phone when I set up kind! The business is unorganized overall though. I brought my car in for 2 recalls, which I told the representative about on the phone when I set up my appointment. The representative set my appointment for me and told me she ordered the parts. Rob helped me when I arrived and told me that he just ordered my replacement parts. (Despite the fact that I was previously told the parts were ordered) 3 weeks later I still hadn’t heard anything from the dealership. I reached out via their inquiry form online but also did not hear back. I decided to call the dealership and was transferred twice and accidentally hung up on once before they realized Rob was on vacation. I was then told my parts were in and I could schedule an appoints even though Rob was out of office. I set an appointment and came in on Saturday. I was offered their complimentary shuttle for my ride home, which I appreciated! After waiting 35 minutes I went back to the front desk to ask if they had an update on the shuttle since this time I didn’t receive a confirmation text with the ETA and map like I had when I dropped off the car initially. I was told the driver was making a run in Moorpark and would be back soon. Once I went to sit down, I got the confirmation text which led me to believe that the associate forgot to submit my initial request. I waiting around for another 15 minutes before the shuttle arrived. When I returned to pick up my car, I was informed one part was discontinued (which is not their fault but would have been nice to know upfront) More

by QTPYSK8R2 Verified Customer Verified Customer

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Robert is the sole of Toyota's customer service repairs, he's always extremely kind and helpful, making servicing one's car less of a chore. he's always extremely kind and helpful, making servicing one's car less of a chore. More

by 3katz Verified Customer Verified Customer

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