Manny Martinez | Page 12

Shottenkirk Toyota Weatherford responded

Thank you, Mary, for your business and this review. We're happy to hear that Manny and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

It’s wonderful to hear Manny and our service team could accommodate your early arrival and get your Toyota Tundra in promptly. Drive safely, and we look forward to helping keep your Tundra running smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

We appreciate your 5-star review. We’re glad Manny’s quick replies and detailed updates kept you informed during your Toyota 4Runner service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for trusting Manny with your Toyota Highlander Hybrid service over the past year. We’re pleased his clear updates and friendly assistance have answered all your questions and kept you informed. We look forward to welcoming you back whenever you need service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

We appreciate you trusting us with your Toyota and for recognizing Manny’s professionalism. It’s great to hear that your repairs were done correctly on the first visit and that Manny’s clear explanations earn your confidence. We look forward to caring for your Toyota again when it needs service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please contact us at (682) 333-0695 and ask for one of our managers. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Shottenkirk Toyota Weatherford responded

We’re glad your appointment went smoothly and your Toyota 4Runner was ready ahead of schedule. Manny appreciates you noting the quick turnaround and is happy to have made your day better. Thank you for choosing us and enjoy your drive. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn we didn't meet your expectations, we'd love to try to turn things around and make sure this doesn't happen again. Please contact us at (682) 333-0695 and ask for one of our managers

Shottenkirk Toyota Weatherford responded

We’re delighted that Manny provided swift and efficient service on your Toyota and handled the wash just when you needed it. Thank you for sharing your experience, and we look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for sharing your experience. We’re glad Manny’s time estimate was spot on and that his ride service made your wait more convenient. We appreciate you trusting us with your Toyota and look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!