Marc Francois

⭐⭐⭐⭐⭐ I had an excellent experience with Autobahn USA Dedham. Marc was professional, friendly, respectful, and very helpful throughout the entire process. He made everything easy, answered my questions c Dedham. Marc was professional, friendly, respectful, and very helpful throughout the entire process. He made everything easy, answered my questions clearly, and made sure I was comfortable with my purchase. I truly appreciate the great customer service and smooth experience. I would definitely recommend Marc and Autobahn USA Dedham to anyone looking for a vehicle. Thank you for the outstanding service! More

Print

Everything and everyone we encountered were fine-tuned to provide outstanding customer service. Everyone in the dealership was friendly, including employees that were not working with us directly. This creat provide outstanding customer service. Everyone in the dealership was friendly, including employees that were not working with us directly. This creates and overall good feeling about coming to Autobahn. Peter was an excellent sales representative. More

by hkblechner Verified Customer Verified Customer

Print

Mark Johnson has no customer service skills. Bought a car that had problems that I made them aware about within 1 hour of delivery. Fast forward to this guy mark calling me and telling me to bad Bought a car that had problems that I made them aware about within 1 hour of delivery. Fast forward to this guy mark calling me and telling me to bad, the car is mine now and I’m stuck with it. He was bragging about taking the car for a long weekend a few weeks prior and said it wasn’t having that problem and also claimed he had a “clean bill of health” and a multipoint inspection from the Audi dealership. The clean bill of health he was talking about was an oil change done 5 months prior. He then also had a multipoint inspection report drawn up by autobahn, not Audi, 3 days after taking delivery of the car. I don’t know how that is possible considering you can’t inspect a car not in your possession. He wasn’t willing to even take a look at the vehicle after spending $70k on a car. He kept denying until we reached the right person at corporate. 100% will never buy a car from anywhere this guy is working. Long story short he ended up having to make the repair he was so firmly deny doing. McGovern as a whole is amazing! But this guy is terrible More

Print

I was very impressed and pleased with service and attention provided. It made it easy for me to choose and buy a car. attention provided. It made it easy for me to choose and buy a car. More

by michail Verified Customer Verified Customer

Print

2nd time purchasing a vehicle. Both times I ran into a small issue which was easily fixed. The process was smooth from beginning to end. Both times I ran into a small issue which was easily fixed. The process was smooth from beginning to end. More

by mdorce.gmm Verified Customer Verified Customer

Print

Great service, fast turnaround time. Went, test drove the vehicle, ran numbers, purchased and 5 days later the car was ready to pick up. Went, test drove the vehicle, ran numbers, purchased and 5 days later the car was ready to pick up. More

Print

I have never left bad review but this was the “Worst” experience ever in car buying, salesperson promised me that the car will be detailed and protection coated, but the car wasn’t even washed at the de experience ever in car buying, salesperson promised me that the car will be detailed and protection coated, but the car wasn’t even washed at the delivery time. Finance manager was full of attitude, he tried to sell me the warranty and was extremely upset and cranky after I declined that. The manager was very humble and on phone just explained to me how helpless he was. More

by viksun70 Verified Customer Verified Customer

Print

I highly recommend purchasing a vehicle from these guys, everything was fantastic. , Great prices, a huge selection of cars that have low miles and are well taken care of Everyone went above and beyond to everything was fantastic. , Great prices, a huge selection of cars that have low miles and are well taken care of Everyone went above and beyond to make sure I had a an unbelievable experience.. these are great!! More

by justinazulay Verified Customer Verified Customer

Print

I love the transparency, they were really flexible and pro active. Great customer service, will do buisness with them again in the future. pro active. Great customer service, will do buisness with them again in the future. More

Print

Kennedy was very helpful and easy to work with. The entire staff was very friendly and welcoming. The entire staff was very friendly and welcoming. More

by daveo20 Verified Customer Verified Customer

Print