Marc Israel | Page 47

Like most people in their 60's I have bought many cars both new and preowned. I recently traded in my 2007 CLS 550 for a 2009 Diamond White CLS 550. I now can honestly say that I have never met a sales pe both new and preowned. I recently traded in my 2007 CLS 550 for a 2009 Diamond White CLS 550. I now can honestly say that I have never met a sales person like Dennis Campbell who so responsive to every one of my needs. In general, a preowned car may exhibit some flaws compared to a new car. When I pointed out a couple things that required attention, Dennis made sure each one was addressed and completed to surpass my satisfaction. My 2009 CLS 550 is as good as new. While the work was being performed, I received emails almost everyday addressing the progress along with several phone calls. Before I retired, I spent most of my career in Customer Service Senior Management. It was the few people like Dennis that made me look good and hold that position until I retired. It was over three weeks after I pick up our car that I received a follow up email from Dennis asking if I required any further assistance. It is rare to find people like Dennis!!! I would also like to thank Preowned Sales Manager Michal Niezbecki for his professionalism in making my wife and I feel at ease at closing the deal that included the great trade in offer for the 2007 CLS 550. If a buyer is going to finance a car they will not meet a better Business Manager than Marc Israel. Marc found a below market interest rate for us and was terrific in helping us throughout the entire process. More

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Can't say enough about the staff at Crown Euro. Everyone I met is professional, friendly, outgoing & enthusiastic. When you are finished purchasing your vehicle you have made many new friends. I was treated I met is professional, friendly, outgoing & enthusiastic. When you are finished purchasing your vehicle you have made many new friends. I was treated like ROYALTY!! ALL of my expectations were completely blown out of the water. Each person who helped me from Joe Lamphier - Vice President Sales and Marketing to Megan at the on sight Enterprise rental car counter and everyone in between (Michal Niezbecki - Pre Owned Sales Manager, Matt Taneja - Sales/Lease Consultant, Wendy Weingart - Customer Service and Marc Israel - Business Manager) was dedicated to making my experience extraordinary....like no other I've had in the past. I highly recommend Crown Euro and wouldn't think of going anywhere else!! More

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I would highly recommend Crown Eurocars for your new I would highly recommend Crown Eurocars for your new Mercedes-Benz buying experience.The unbeatable teamwork of Larry Casto,Matt Taneja and I would highly recommend Crown Eurocars for your new Mercedes-Benz buying experience.The unbeatable teamwork of Larry Casto,Matt Taneja and Marc Israel made this new car purchase a real pleasure.Matt,my sales consultant,let me take out the two cars I was interested in on a back to back test drive so I could compare them accurately.I was impressed with the friendliness and the professionalism of the staff at Crown Eurocars.Even the employees not involved in the sale are courteous and neighborly. Best regards, Alden Jameson More

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These 3 gentlemen have been friendly and anxious to help solve any problems that have come up. Paul was interested enough to show me a car that fit my requirements after I only showed moderate interest in p solve any problems that have come up. Paul was interested enough to show me a car that fit my requirements after I only showed moderate interest in purchasing a car in that price range. Thanks Paul! Marc has dealt with some financing issues that have come up but has been positive and very pleasant throughout the process.Appreciate all the help Marc. Shane is my contact with the one issue with the car. He again has been pleasant and anxious to help resolve the TPS fault. Great Job Shane. More

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Warm, friendly, personal touch. Also straightforward and candid and attentive to customer issues, objectives. Great team effort to assure all gets done expeditiously and professionally. candid and attentive to customer issues, objectives. Great team effort to assure all gets done expeditiously and professionally. More

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Great service, price and I love my car! Both sales Great service, price and I love my car! Both sales manager (Jason Good) and sales consultant(Bill Martin) were great to work with and met my expecta Great service, price and I love my car! Both sales manager (Jason Good) and sales consultant(Bill Martin) were great to work with and met my expectations. Bill walked me through all the features on my new car, and even offered to come to my place and set up the garage remote opener. The showroom is clean and all the staff are friendly. Marc was very nice as well and went through all the finance details and options MB has to offer. I am very excited to be a new MB owner and look forward to my first car service. More

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After looking for a used MB online, I filled out the MB inquiry website for Tampa, Fl stating what I was looking for, how much I wanted to spend, etc. Within an hour late Sat. afternoon, I received a call inquiry website for Tampa, Fl stating what I was looking for, how much I wanted to spend, etc. Within an hour late Sat. afternoon, I received a call from Nicole Quezada of Crown Eurocars. She was pleasant, professional and knowledgeable. Said she would look the next day, Sunday, on her day off as there was only one car within 14 states like I wanted but they weren't answering. On Sunday, she called, had found that the car was available, and we discussed price. I said I wanted it. On Monday, she called and said the car would arrive on Tues. and be ready on Wed. We discussed maintenance and warranty plans. Wed. morning she called with the total due. She picked me up at home, took me to Crown Eurocars and I bought the car. Nicole was just as nice, professional and knowledgeable in person as she had been on the phone. I would recommend Nicole to anyone I know who is looking for a MB. It is amazing that most of this transaction was done by phone. Also, Mark Israel, the financial manager, could not have been nicer or more efficient. Everyone at Crown Eurocars seems happy. That is a wonderful thing. More

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