Marc Rochioli
Marc Rochioli at Silveira GMC

Marc Rochioli

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.8
46 Reviews

Dealership Experience

26 yrs, 5 mos

4.8

46 Reviews

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46 Reviews of Marc Rochioli

May 28, 2025

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Employee Rating

Marc is a professional service writer with many years of experience. Marc has an excellent demeanor for the work he performs as a customer service agent for your dealership. Have a great day! More

by john.felice
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 26, 2025

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Great customer service, follow through, and quick. I also recommend their warranty they offer when purchasing a vehicle which saved me a lot of money. Highly recommend! More

by lanajpaulsen
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 26, 2025

Silveira GMC responded

Lana, Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that our warranty helped save you money—that's exactly what we aim for. Providing excellent customer service and a smooth, efficient process is always our priority. We truly appreciate your support and look forward to serving you again in the future!

May 26, 2025

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Just noticed my right front wheel is missing two lug nuts after Silveiras rotated my tires on May 5th. This isn't the first time I've experienced missing lug nuts including one missing wheel lock over the la More

by sgarcia95401
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Robb Whisenant

May 26, 2025

Silveira GMC responded

Thank you for bringing this to our attention. We’re very sorry to hear about the missing lug nuts and understand how concerning this must be. Your safety and satisfaction are our top priorities, and we take situations like this very seriously. We’d appreciate the opportunity to look into this further and make things right. Please reach out to our service department at your earliest convenience so we can inspect the issue and resolve it promptly.

May 03, 2025

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Mark has been taking care of us for years. We are very happy with his knowledge and always takes the time to explain everything. He is very friendly and nice to his customers. He is just a More

by jrc1321
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Recommend Dealer
Yes
May 05, 2025

Silveira GMC responded

Thank you so much for taking the time to leave such a thoughtful review on Marc! We’re thrilled to hear that Marc has been able to provide you with excellent service over the years. His knowledge and dedication to helping customers are qualities we truly value, and it’s great to know you do too. We’ll be sure to pass along your kind words to him. We look forward to continuing to serve you!

April 30, 2025

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The people are very friendly Bill G was great first time we built and ordered a vehicle it was very nice More

by rwi51
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 05, 2025

Silveira GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Bill and that your first vehicle order went smoothly. Our team is always here to make the process as easy and enjoyable as possible. We hope you enjoy your new vehicle and look forward to assisting you again in the future!

April 29, 2025

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The service was very reliable. The time and cost were spot on. I am confident with their knowledge and ability to professionally maintain my vehicle. Notified me as soon as repair More

by pjhlrh.net
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Recommend Dealer
Yes
May 05, 2025

Silveira GMC responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service team. Providing reliable service is our top priority, and we’re glad we were able to meet your expectations. Your confidence in our knowledge and professionalism means a lot to us, and we look forward to continuing to maintain your vehicle with the same level of care and dedication. Thank you for choosing us!

April 07, 2025

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Your crew did a great job. They’re very knowledgeable about their their job and it was finished. Finished in a good time. More

by Mark ferronato
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 05, 2025

Silveira GMC responded

Mark, Thank you for the amazing review and for giving our service team an awesome shout out. We love seeing these kind of things. See you in next time!

March 29, 2025

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Very consistent and always take great care. It is nice to know my truck is in good hands. More

by gmc.trucks
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 05, 2025

Silveira GMC responded

Thank you for your kind words! We're thrilled to hear that you feel confident in the care we provide for your truck. Our team is dedicated to delivering consistent, high-quality service, and we truly appreciate your trust. We're looking forward to continuing to serve you and your vehicle for many more visits!

March 09, 2025

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Customer focused, proactive, knowledgeable, professional. We’ve been customers since 1977 for both sales and service. This service was to replace a camera module and battery. Both done perfectly. More

by badstubner
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Mar 10, 2025

Silveira GMC responded

Thank you for your continued trust and loyalty since 1977! We truly appreciate your kind words about our team. It’s always our goal to provide proactive care to keep you on the road. We look forward to serving you again in the future!

March 06, 2025

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The entire crew from the receptionist/cashier to the service writers and technicians are all, professional, knowledgable and courteous. We enjoy bring our vehicles to Silveira. More

by RON@PAVELKAS.COM
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Recommend Dealer
Yes
Mar 10, 2025

Silveira GMC responded

Thank you for your kind words and for trusting Silveira with your vehicles! We’re thrilled to hear that our team provided you with a professional and courteous experience. Customer satisfaction is our top priority, and it’s great to know that you enjoy bringing your vehicles to us. We truly appreciate your support and look forward to serving you again in the future!

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