Marc Rochioli
Marc Rochioli at Silveira GMC

Marc Rochioli

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.8
58 Reviews

Dealership Experience

26 yrs, 9 mos

4.8

58 Reviews

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58 Reviews of Marc Rochioli

September 12, 2025

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Professional and knowledgeable service staff. Great communication. They explained what would be done and kept me informed how the work was progressing and if there was anything else that should More

by HUNTCO
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

September 08, 2025

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Kind and friendly staff, checked in on us while we waited and kept us updated on the progress and estimated time of completion of service. We had a short and comfortable wait while our new vehicle had its f More

by auntienat
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Sep 09, 2025

Silveira GMC responded

Thank you so much for sharing your experience! We’re glad to hear our team made you feel welcome and kept you updated while your vehicle was being serviced. We look forward to seeing you again and helping you keep your new vehicle running its best!

August 19, 2025

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Always on time ,mark is great about explaining what needs to be done to our Vehicles., the body shop is also great! I used them twice for repairs..I have bought several. New denaliies from you also. More

by sunsetman@comcast.net
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant , Body shop

Sep 01, 2025

Silveira GMC responded

Thank you so much for your kind words! We’re thrilled to hear that Mark and our team have been able to provide you with clear guidance and excellent service for your vehicles. It’s great to know that our body shop has met your expectations, and we truly appreciate your loyalty with your Denali purchases. We look forward to serving you for many years to come!

August 16, 2025

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The overall purchase of my new vehicle was excellent. Staff was very helpful and professional. This is why I keep going back to Silvera GMC for my purchases. More

by mkabchale
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Recommend Dealer
Yes
Sep 01, 2025

Silveira GMC responded

Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that your experience with us was excellent and that our team could make your vehicle purchase smooth and enjoyable. We truly appreciate your trust in Silvera GMC and look forward to serving you for many years to come!

August 08, 2025

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Most people would be more concerned with price over quality and workmanship, I want it done right, no excuses. That's what I have come to know with Silveira. I will continue to have my GM vehicles ser More

by vincentmarlowe
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Aug 10, 2025

Silveira GMC responded

Vincent, Thank you so much for your trust and loyalty! We take great pride in delivering quality work and making sure every job is done right the first time. It means a lot to know you value our commitment to workmanship as much as we do. We look forward to continuing to care for your GM vehicles for many years to come!

August 01, 2025

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I have never had a problem, but I am still waiting for a call regarding the splash guard that was broken during the last service. More

by SHORTY628
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Recommend Dealer
Yes
Aug 10, 2025

Silveira GMC responded

Thank you for sharing your feedback. We’re glad to hear you’ve never had any problems in the past, but I’m sorry for the delay in following up about your splash guard. That’s not the level of communication we aim for. Please reach out to one of our service or sales managers to make this right. Silveira GMC

July 19, 2025

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Service department rocks. Silvara always takes care of me and I appreciate honesty and promptness which I always get whenever I go there.I will never go anywhere else More

by mcchinakincorporated
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Jul 21, 2025

Silveira GMC responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our service team consistently provides you with honest, prompt, and dependable care. It means a lot to know you trust us enough to say you’ll never go anywhere else — that’s the highest compliment we could receive. We truly appreciate your loyalty and look forward to seeing you next time!

July 18, 2025

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I made my appointment online. My car was serviced and they called me when it was ready and I picked it up. Everything was very efficient. More

by smithbec2
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Recommend Dealer
Yes
Jul 21, 2025

Silveira GMC responded

Smith, thank you for the 5 star review and we are very happy to hear we were as efficient as we could be! Thank you for your loyalty to Silveira's and we look forward to servicing your vehicle in the future!

July 16, 2025

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They worked on our problem until it was fixed very satisfying I would recommend this dealership anytime More

by tim@lostcreeketching.com
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant , Kelly

Jul 21, 2025

Silveira GMC responded

Thank you so much for the kind words! We're glad we could resolve the issue to your satisfaction. Our team is committed to going the extra mile for our customers, and it’s great to know that was reflected in your experience. We truly appreciate your recommendation and look forward to serving you again in the future!

July 10, 2025

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Service was great. It was a recall and no problems with loaning one of the dealerships loaner vehicles.. More

by bob@norbayca.com
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Recommend Dealer
Yes
Jul 15, 2025

Silveira GMC responded

Thank you so much for your kind words Bob! We're glad to hear that your recall service went smoothly and that our loaner vehicle helped make the process more convenient. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!

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