Marc Rochioli
Marc Rochioli at Silveira GMC

Marc Rochioli

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.8
49 Reviews

Dealership Experience

26 yrs, 7 mos

4.8

49 Reviews

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49 Reviews of Marc Rochioli

July 10, 2025

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Employee Rating

Service was great. It was a recall and no problems with loaning one of the dealerships loaner vehicles.. More

by bob@norbayca.com
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Recommend Dealer
Yes

June 18, 2025

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For over 20 years I have always received friendly, courteous and efficient service. My concerns are always addressed and satisfied. More

by crivello
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Jun 24, 2025

Silveira GMC responded

We are grateful to have had your business for 20 years! Thank you for trusting us and being a part of the Silveira Family!

June 03, 2025

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They take good care of you when you need them. I will continue to use them, More

by vince34
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Recommend Dealer
Yes
Jun 13, 2025

Silveira GMC responded

Vince, thank you so much for the kind words! We're glad to hear that you feel well taken care of — that's exactly what we strive for. We truly appreciate your continued trust and look forward to helping you again whenever you need us!

May 28, 2025

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Marc is a professional service writer with many years of experience. Marc has an excellent demeanor for the work he performs as a customer service agent for your dealership. Have a great day! More

by john.felice
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Jun 02, 2025

Silveira GMC responded

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Marc's professionalism and experience made a positive impression during your visit. He truly takes pride in delivering exceptional service, and we’re lucky to have him on our team. We’ll be sure to share your feedback with him. Wishing you a great day as well, and we look forward to serving you again in the future!

May 26, 2025

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Great customer service, follow through, and quick. I also recommend their warranty they offer when purchasing a vehicle which saved me a lot of money. Highly recommend! More

by lanajpaulsen
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 26, 2025

Silveira GMC responded

Lana, Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that our warranty helped save you money—that's exactly what we aim for. Providing excellent customer service and a smooth, efficient process is always our priority. We truly appreciate your support and look forward to serving you again in the future!

May 26, 2025

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Just noticed my right front wheel is missing two lug nuts after Silveiras rotated my tires on May 5th. This isn't the first time I've experienced missing lug nuts including one missing wheel lock over the la More

by sgarcia95401
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Recommend Dealer
No

Other Employees Tagged: Robb Whisenant

May 26, 2025

Silveira GMC responded

Thank you for bringing this to our attention. We’re very sorry to hear about the missing lug nuts and understand how concerning this must be. Your safety and satisfaction are our top priorities, and we take situations like this very seriously. We’d appreciate the opportunity to look into this further and make things right. Please reach out to our service department at your earliest convenience so we can inspect the issue and resolve it promptly.

May 03, 2025

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Mark has been taking care of us for years. We are very happy with his knowledge and always takes the time to explain everything. He is very friendly and nice to his customers. He is just a More

by jrc1321
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Recommend Dealer
Yes
May 05, 2025

Silveira GMC responded

Thank you so much for taking the time to leave such a thoughtful review on Marc! We’re thrilled to hear that Marc has been able to provide you with excellent service over the years. His knowledge and dedication to helping customers are qualities we truly value, and it’s great to know you do too. We’ll be sure to pass along your kind words to him. We look forward to continuing to serve you!

April 30, 2025

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The people are very friendly Bill G was great first time we built and ordered a vehicle it was very nice More

by rwi51
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 05, 2025

Silveira GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Bill and that your first vehicle order went smoothly. Our team is always here to make the process as easy and enjoyable as possible. We hope you enjoy your new vehicle and look forward to assisting you again in the future!

April 29, 2025

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The service was very reliable. The time and cost were spot on. I am confident with their knowledge and ability to professionally maintain my vehicle. Notified me as soon as repair More

by pjhlrh.net
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Recommend Dealer
Yes
May 05, 2025

Silveira GMC responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service team. Providing reliable service is our top priority, and we’re glad we were able to meet your expectations. Your confidence in our knowledge and professionalism means a lot to us, and we look forward to continuing to maintain your vehicle with the same level of care and dedication. Thank you for choosing us!

April 07, 2025

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Your crew did a great job. They’re very knowledgeable about their their job and it was finished. Finished in a good time. More

by Mark ferronato
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

May 05, 2025

Silveira GMC responded

Mark, Thank you for the amazing review and for giving our service team an awesome shout out. We love seeing these kind of things. See you in next time!

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