Marcus Robbins
Marcus Robbins at Audi Charlotte

Marcus Robbins

Business Manager

Audi Charlotte

9300 E Independence Blvd
Matthews, NC 28105

5.0
257 Reviews
5.0

257 Reviews

Write a Review

Specialties & Trainings

Auto Financing & Leasing

257 Reviews of Marcus Robbins

June 30, 2026

Dealership Rating
Employee Rating

I recently leased a new 2026 Audi from this dealership. I've leased many premium cars over the last 25+ years from many different dealerships and I found this dealership was among the best. My sales repr More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Tyler Kitchen

Jul 02, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Tom! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

June 12, 2026

Dealership Rating
Employee Rating

Audi of Charlotte was exceptional overall with regards to my recent acquisition of a new leased Audi A5 Prestige. This dealership met my needs and more. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Tyler Kitchen

Jun 14, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Tom! Thank you so very much for the 5 star rating and extremely kind words about your interactions with our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi A5 Prestige. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

April 16, 2026

Dealership Rating
Employee Rating

We had a great experience at Audi Charlotte. Everyone we spoke to was friendly, helpful, and easy to work with, which made the entire process feel simple and stress-free. From start to finish, t More

by Brittplumm11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kitchen

Apr 21, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler, Marcus & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi Q3. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

March 25, 2026

Dealership Rating
Employee Rating

Marcus Robbins is a very personable, knowledgeable and detailed oriented financial accountant. He explained what financing options were available, and acceptable to me, and I was also informed of a full More

by VPEstates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko, Fisher Winn

Apr 03, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Leonard! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Marcus our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

March 18, 2026

Dealership Rating
Employee Rating

Very reliable and professional experience. Able to quickly serve our needs at the last minute. We came in with no appointment and left in a few hours with a new car and a lease trade in. Tyler More

by keith.mait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Tyler

Mar 22, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Keith! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

September 24, 2024

Dealership Rating

Audi gives me the run around over charge you and don't stand behind there parts More

by calibarchue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dima Sydorchenko, Eric Stilley , Tyler Blackwell, Brandon Blay, Kevyn Garnett, Richard Gouhin, Karen Payne, Jeannette Sanger, Daniel Steven

Sep 30, 2024

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard, Cali. What you describe is not like us and I do apologize for any mishandling or miscommunication on our part. Please give Kevin Koteles, our Service Manager, or myself a call at your earliest convenience to discuss your visit in more detail. We look forward to hearing from you and appreciate the opportunity! Sincerely, Jeff Simmons General Manager

September 02, 2024

Dealership Rating
Employee Rating

We had an excellent experience with Brandon! He went above and beyond to help us. We just moved to NC from OH! There was an issue with insurance and our new NC State Farm agent didn't reply to More

by mrsark2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Blay

Sep 06, 2024

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team,! Your review means the world to us and we are so glad that you found the entire process to be hassle free and inviting. I will be sure to pass this good news on to Brandon as I know it will put a HUGE smile on his face. Please let me know if I can ever be of assistance in the future; welcome to North Carolina & our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

January 16, 2024

Dealership Rating
Employee Rating

After much research, I found a car that greatly interested me and visited the dealership to see it, drive it. We arrived at an agreed upon price and I left the dealership within 3 1/2 hours, drivi More

by bjrainville275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Plattenburg

Jan 18, 2024

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team! Your review means the world to us and we are so glad that you found our team and the entire process to be so inviting. I will be sure to pass this good news on to Logan & Marcus as I know it will put a HUGE smile on their faces. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

July 15, 2023

Dealership Rating
Employee Rating

I continue to be impressed with the professionalism experienced at the dealership. I especially appreciate working with Slaes person Dima, Sales Director Daniel and Finance Manager Marcus. They are a More

by joey.montebello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Jeannette Sanger, Daniel Steven

Jul 19, 2023

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team, Joey! Your review means the world to us and we are so glad to hear that you found everyone so inviting. I will be sure to pass this good news on to Dima, Daniel & Marcus as I know it will absolutely make their day. Please let me know if I can ever be of assistance in the future & thank you for being a loyal member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

May 15, 2021

Dealership Rating
Employee Rating

Awesome leasing experience with Audi Charlotte! Can’t say enough about the wealth of experience and knowledge of Salesman, Max Montoya. I hope that he is the person I deal with as my lease expires! It feels More

by Engldocdr
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick "MAX" Montoya

May 17, 2021

Audi Charlotte responded

Thank you so much for writing such an amazing 5 star review of your purchase experience with Max and the team! Your strong recommendation really means the world to us and we are so glad to hear that you are loving your new Audi. I will be sure to pass the good new on to all involved and look forward to seeing you in service. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

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