Marcus Robbins
Marcus Robbins at Audi Charlotte

Marcus Robbins

Business Manager

Audi Charlotte

9300 E Independence Blvd
Matthews, NC 28105

5.0
262 Reviews
5.0

262 Reviews

Write a Review

Specialties & Trainings

Auto Financing & Leasing

262 Reviews of Marcus Robbins

October 29, 2026

Dealership Rating
Employee Rating

I purchased my new Audi from Audi Charlotte even though I live out of state, and I couldn’t be happier with the experience. The exceptional customer service from the entire team made buying a car from a deal More

by Ljm6460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kitchen, Vaneta Breeland

Oct 31, 2026

Audi Charlotte responded

Thank you so very much for the extremely kind words & 5 star rating of your purchase experience with our team! Your review means the world to us and we are so glad that you found Tyler, our team and the entire process to be so inviting. I will be sure to pass this good news on to all involved as I know it will absolutely make their day. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

October 06, 2026

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Employee Rating

I've been with Audi Charlotte probably 15yrs now. On my 4th Audi now. I've had A6, A4 & now my 2nd A3. They always make me happy! We deal with minor or major issues. They always resolve any issues an More

by cljohnston78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko

Oct 20, 2026

Audi Charlotte responded

This is exactly how a luxury dealership experience should be! Thank you so very much for the 5 Star Rating & extremely kind words about your interactions with our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & thank you for being a long time member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

October 02, 2026

Dealership Rating
Employee Rating

I recently bought my second Audi from this dealership. I’ve worked with the sales team and service department. Everyone is professional and knowledgeable about the Audi line. More

by xtexan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2026

Audi Charlotte responded

This is exactly how a luxury dealership experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with our Sales & Service team. I will be sure to congratulate all involved for a job well done and look forward to seeing you on your next visit. Please let me know if I can ever be of assistance in the future & thank you for being a returning member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

September 24, 2026

Dealership Rating
Employee Rating

Tyler Kitchen was a pleasure to work with. He really took the time to learn what was important to me when buying a car and was very knowledgeable about all of the features on the car. Everyone More

by linda.krul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko

Oct 02, 2026

Audi Charlotte responded

This is exactly how a luxury dealership experience should be, Linda! Thank you so very much for the extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

June 30, 2026

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Employee Rating

I recently leased a new 2026 Audi from this dealership. I've leased many premium cars over the last 25+ years from many different dealerships and I found this dealership was among the best. My sales repr More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Tyler Kitchen

Jul 02, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Tom! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

June 12, 2026

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Employee Rating

Audi of Charlotte was exceptional overall with regards to my recent acquisition of a new leased Audi A5 Prestige. This dealership met my needs and more. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Tyler Kitchen

Jun 14, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Tom! Thank you so very much for the 5 star rating and extremely kind words about your interactions with our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi A5 Prestige. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

April 16, 2026

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Employee Rating

We had a great experience at Audi Charlotte. Everyone we spoke to was friendly, helpful, and easy to work with, which made the entire process feel simple and stress-free. From start to finish, t More

by Brittplumm11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kitchen

Apr 21, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler, Marcus & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi Q3. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

March 25, 2026

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Employee Rating

Marcus Robbins is a very personable, knowledgeable and detailed oriented financial accountant. He explained what financing options were available, and acceptable to me, and I was also informed of a full More

by VPEstates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko, Fisher Winn

Apr 03, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Leonard! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Marcus our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

March 18, 2026

Dealership Rating
Employee Rating

Very reliable and professional experience. Able to quickly serve our needs at the last minute. We came in with no appointment and left in a few hours with a new car and a lease trade in. Tyler More

by keith.mait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dima Sydorchenko , Tyler

Mar 22, 2026

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Keith! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

September 24, 2024

Dealership Rating

Audi gives me the run around over charge you and don't stand behind there parts More

by calibarchue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dima Sydorchenko, Eric Stilley , Tyler Blackwell, Brandon Blay, Kevyn Garnett, Richard Gouhin, Karen Payne, Jeannette Sanger, Daniel Steven

Sep 30, 2024

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard, Cali. What you describe is not like us and I do apologize for any mishandling or miscommunication on our part. Please give Kevin Koteles, our Service Manager, or myself a call at your earliest convenience to discuss your visit in more detail. We look forward to hearing from you and appreciate the opportunity! Sincerely, Jeff Simmons General Manager

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