Margaret Bernacchi

Had our Hyundai Palisade 2024 Serviced three times for oil leak. Both times, not fixed and blaming place we had original oil change. Leaked all over our driveway after they claimed repair was complete. Ha oil leak. Both times, not fixed and blaming place we had original oil change. Leaked all over our driveway after they claimed repair was complete. Had to have driveway sealed because of the mess. They finally fixed the oil housing filter after the third try and a week later we received a notification on a recall on the housing filter system which was the problem all along! Asked for a $250 refund on what they charged since now it’s a recall and would be coveted. They won’t refund and are rude’ never again!!! Have Hyundai and a chance after driving Toyotas for 20 years! Toyota next time and forever. Hyundai hasn’t improved at all! More

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service sucks. got lost arrived late 5:05 was told the shop is closed 2 guys ignoring me at front desk playing with their phones finally I interrupted asked was i a got lost arrived late 5:05 was told the shop is closed 2 guys ignoring me at front desk playing with their phones finally I interrupted asked was i at the wrong door they said closed and any way I would have to make an appoint for an oil change. I had some questions after 5 they only sell cars. Next day called for service the nice woman said each and every thing l had a question, each item would require a different appointment (what!!) she took my phone number and a service manager would call back, 3 hours later no call back. I thing I bought the WRONG car. More

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Margaret was excellent and friendly. Lee was professional and gave me the information I needed to make decsions. Lee was professional and gave me the information I needed to make decsions. More

by PAULD1181 Verified Customer Verified Customer

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They took my car at the scheduled time and was quick with the maintenance. Their waiting room was also clean and has wifi the maintenance. Their waiting room was also clean and has wifi More

by jentwum Verified Customer Verified Customer

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Absolutely great service experiences over the last 2yrs. Would recommend Wilkins to anyone for Mazda service. Wilkins has earned all my future business with Mazdas (or Hyundais if I start looking at those). Would recommend Wilkins to anyone for Mazda service. Wilkins has earned all my future business with Mazdas (or Hyundais if I start looking at those). I already purchased our Mazda before we moved nearby, but I'll be buying my next one from Wilkins. More

by stilesg57 Verified Customer Verified Customer

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I had 4 new tires and front brakes done. Lee called me to update me on progress and work was completed in one day. I am happy. Lee called me to update me on progress and work was completed in one day. I am happy. More

by KHALLORAN0 Verified Customer Verified Customer

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Lee changed the batteries in my 2 fobs for free. Made sure all My issues were taken care of on the day of my appointment. Made sure all My issues were taken care of on the day of my appointment. More

by JEFFA75824 Verified Customer Verified Customer

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Their service are excellent. And the space is bright and clean. All employees are professional. And the space is bright and clean. All employees are professional. More

by itinghuang1030 Verified Customer Verified Customer

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This is my 3rd vehicle from Wilkins dealership & every time it’s a great experience from the sales to the service department. time it’s a great experience from the sales to the service department. More

by davidortega1009 Verified Customer Verified Customer

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This dealership allowed me to bring in my car with a DTC error, even though there were no open appointments for several weeks. error, even though there were no open appointments for several weeks. More

by j.sosa Verified Customer Verified Customer

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