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Maria Jimenez

Overview Reviews (48) Inventory (280)

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Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

48 Reviews

Overview Reviews (48) Inventory (280)

Dealership Experience

10 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English

Spanish

4.9

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Maria Jimenez

September 28, 2025

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Employee Rating

Fast, efficient and great customer service. Very professional & helpful. Thank you for the great service! Very professional & helpful. Thank you for the great service! More

by Flyingyoung12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Germain Honda of Surprise responded

Thank you for the kind words We're thrilled to hear our team made your experience a great one. We'll be sure to pass this along. We appreciate your recommendation. Best Regards, Sassha Motz General Manager

September 26, 2025

Dealership Rating

Employee Rating

Done on time. Done at a fair price. Polite service people. Clean waiting area. Thanks. Done at a fair price. Polite service people. Clean waiting area. Thanks. More

by crowekamp76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2025 -

Germain Honda of Surprise responded

Creating a 5-star sales and service experience is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

September 23, 2025

Dealership Rating

Employee Rating

Great service and informative. I look forward to continuing to develop our business relationship. I would like more information about engine upgrades and accessories. I look forward to continuing to develop our business relationship. I would like more information about engine upgrades and accessories. More

by Steven.sstradley2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 12, 2025

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Yes, very pleasant and professional employees; and your waiting area is very comfortable and well equipped to take care of everyones needs. waiting area is very comfortable and well equipped to take care of everyones needs. More

by samellegard

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 15, 2025 -

Germain Honda of Surprise responded

We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Please come see us again someday! Best Regards, Sassha Motz General Manager

September 11, 2025

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Employee Rating

Maria has been great at taking care of the warranty and maintenance on our 2024 Honda pilot maintenance on our 2024 Honda pilot More

by ronniedeluco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. Thank you for sharing your 5-star experience with Maria. Best Regards, Sassha Motz General Manager

August 28, 2025

Dealership Rating

Employee Rating

Very friendly, did call me back regarding the servicing to check with me how is the car. to check with me how is the car. More

by yeongyiao

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2025 -

Germain Honda of Surprise responded

Our team works hard to ensure your overall satisfaction. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

August 27, 2025

Dealership Rating

Employee Rating

Nice experience. Thought the prices on some of the services were high so I didn’t elect to have it done there Thought the prices on some of the services were high so I didn’t elect to have it done there More

by stevescherer34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2025 -

Germain Honda of Surprise responded

We thank you for your business and feedback. Our dealership focuses on providing a quality experience at a great value for our guests while staying competitive in our market area. We will also post monthly parts and service discounts on our website to help assist our customers with the final cost of their automotive service needs. Best Regards, Sassha Motz General Manager

August 19, 2025

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Maria made sure to use the least cost option. Appreciate her care and professional approach. Appreciate her care and professional approach. More

by rgonzalesatrandc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2025 -

Germain Honda of Surprise responded

We thank you for leaving Maria this positive feedback. Your business and trust in her to know she has your best interest at heart means so much to us all. Best Regards, Sassha Motz General Manager

August 04, 2025

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Employee Rating

Maria was very friendly and explained everything clearly about my car's service. Thank you. about my car's service. Thank you. More

by debknapp928

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating

Employee Rating

Maria was friendly and timely. Would be nice to have some non metal benches outside in the shade. Would be nice to have some non metal benches outside in the shade. More

by debknapp928

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your 5-star experience and for your feedback. Our team always appreciates hearing from our guests on how we might improve upon their visits. Best Regards, Sassha Motz General Manager

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