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Maria Secord
Maria Secord at Betten Chevrolet GMC Buick of Muskegon

Maria Secord

Community Relations & Social Media

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

4.8
24 Reviews
4.8

24 Reviews

Write a Review

Dealership Experience

4 yrs, 1 mo

24 Reviews of Maria Secord

August 09, 2025

Dealership Rating
Employee Rating

Thank you for everything good experience with us I appreciate it will see you soon thank you so very much More

by Dunes Preval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curry Holman, Brock Williams, Robert Housley, Stephen Douglas, Greg Pike, Zakk Danz, Andrew Stewart, Jakob Kiracofe, Jake Juncaj

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Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words, Dunes! I truly appreciate your positive feedback and am thrilled to hear you had a great experience with us at Betten Cadillac. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 06, 2025

Dealership Rating
Employee Rating

Professional customer service. Advisors Listen. No up selling! Not over priced. Courtesy van if needed. More

by SANDERSM991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your review! I'm glad you experienced professional customer service and appreciated our advisors' attentiveness at Betten Cadillac. It’s our goal to provide great service without the pressure of upselling. We hope to see you again soon and thank you for choosing us. Sincerely, Rob Morris | Service Director

August 03, 2025

Dealership Rating
Employee Rating

Took care of my need for an oil change on a Saturday so that I could do I could sell my car 🚗 on Monday. 👋 More

by Rctoppen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the review. We aim to provide a 5 star experience every time. Please let me know how we can accomplish that next time! slandreth@bettenautogroup.com

July 20, 2025

Dealership Rating
Employee Rating

Took my vehicle in without an appointment and they were able to fit me in. Very helpful. More

by bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe

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Jul 21, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Bobbi! I'm thrilled to hear that we could accommodate you without an appointment. At Betten Cadillac, we strive to provide helpful service to all our customers. We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

July 06, 2025

Dealership Rating
Employee Rating

Service is always excellent and fast, been doing business with them for over 30 years ! Completely satisfied!! More

by GROOVINGRANNIE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Pike, Jason Chester

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Jul 06, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words! We truly appreciate your loyalty to Betten Cadillac over the past 30 years. It’s wonderful to hear that you consistently receive excellent and fast service. We look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

July 06, 2025

Dealership Rating
Employee Rating

Betten always takes care of us with top notch service and our sales tech Zakk is the best More

by bruceedanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zakk Danz

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Jul 06, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the wonderful review, Bruce! We’re thrilled to hear that you always receive top-notch service at Betten Cadillac. Zakk is indeed a valuable member of our team, and we’re glad he made your experience great. We look forward to seeing you again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

June 21, 2025

Dealership Rating
Employee Rating

Took longer the expected but everything is going great. Seems to be running good and you can’t tell it was repaired. More

by Pswill52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of names now.

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Jun 22, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback! I appreciate your patience during the repair process, and I'm glad to hear that everything is running great and that the quality of our work is up to your expectations. If you have any further questions or need assistance, feel free to reach out to us at Betten Cadillac. We look forward to serving you again! Sincerely, Rob Morris | Service Director

June 21, 2025

Dealership Rating
Employee Rating

Great service, Greg and Brock went out of their way to help, kept me informed of the progress More

by BFRAZIER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock Williams, Jason Chester

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Jun 22, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you received great service from Greg and Brock at Betten Cadillac. Keeping our customers informed is a top priority, and I'm glad they went above and beyond for you. We hope to see you again soon! Sincerely, Rob Morris | Service Director

June 13, 2025

Dealership Rating
Employee Rating

They are friendly, professional and very helpful! I recommend my family and friends to go there! More

by annawinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock Williams , Andrew

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Jun 14, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Anna! I appreciate your kind words about our friendly and professional team at Betten Cadillac. It's great to hear that you recommend us to your family and friends. We look forward to welcoming you back soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

June 09, 2025

Dealership Rating
Employee Rating

Good service. I appreciate the communication and feedback. Thank you for your time today. Have a good day. More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Chester

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Jun 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Ashlee! I'm thrilled to hear that you appreciated the communication and service at Betten Cadillac. Your feedback means a lot to us, and we’re here to assist you anytime. We look forward to seeing you again soon. Have a great day! Sincerely, Rob Morris | Service Director

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