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Mario Grbavac

Overview Reviews (772) Inventory (182)

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Mario Grbavac

Sales Associate

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0

772 Reviews

Overview Reviews (772) Inventory (182)

Dealership Experience

13 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

Croatian

English

5.0

772 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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772 Reviews of Mario Grbavac

September 18, 2026

Dealership Rating

Employee Rating

Mario was very helpful with showing us the car and he was patient with us as it took a couple of days to make a decision. patient with us as it took a couple of days to make a decision. More

by Gloglo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 18, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario’s patience during your decision process made selecting your new Tiguan easier is rewarding. We hope you’re enjoying the drive, and your five-star rating means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

August 31, 2026

Dealership Rating

Employee Rating

Found a very nice Certified car here. Mario helped me and my family with all the numbers. Car has been great and enjoyable Mario helped me and my family with all the numbers. Car has been great and enjoyable More

by Veer

Recommend Dealer

Yes

Aug 31, 2026 -

City Volkswagen of Evanston responded

Hearing that Mario helped you and your family through the numbers and that you’re enjoying your certified Jetta GLI means a lot to our team. Thank you for choosing our dealership for your purchase. Sam Lotta General Manager slotta@cityautogroup.com

August 31, 2026

Dealership Rating

Employee Rating

Ziggy helped out with the numbers and Mario did a phenomenal job going over the car and making sure that I understand all the features phenomenal job going over the car and making sure that I understand all the features More

by Jtoflesh

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: ZIGGY

Aug 31, 2026 -

City Volkswagen of Evanston responded

Our team is pleased we could help you with the financing details of your used Volkswagen Golf R. Knowing you feel confident in all the features Mario showed you is truly rewarding. Sam Lotta General Manager slotta@cityautogroup.com

August 30, 2026

Dealership Rating

Employee Rating

Ziggy and Mario were terrific. They made my experience fun and they were very efficient They made my experience fun and they were very efficient More

by Sarah

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ziggy

Aug 30, 2026 -

City Volkswagen of Evanston responded

Knowing that your purchase of the used Taos felt both enjoyable and seamless is rewarding. Hearing that Mario added a fun touch while keeping everything on track means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

August 28, 2026

Dealership Rating

Employee Rating

Impressed by this dealership’s attention to deal by whole staff. Great product and great staff. P.s. music they play rocks staff. Great product and great staff. P.s. music they play rocks More

by Kels35

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 29, 2026 -

City Volkswagen of Evanston responded

Hearing that our attention to detail and staff service impressed you means a lot to our team. We’re glad your new Tiguan and the tunes we play hit the right notes for you. Sam Lotta General Manager slotta@cityautogroup.com

August 28, 2026

Dealership Rating

Employee Rating

A friend recommended that I come here and I could not be more thankful. Such an easy and smooth transaction more thankful. Such an easy and smooth transaction More

by Genolo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn

Aug 28, 2026 -

City Volkswagen of Evanston responded

Knowing a friend recommended our dealership and that your new Tiguan purchase went smoothly means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

August 27, 2026

Dealership Rating

Employee Rating

Great service provided by whole staff here at City. Nice to see that there are honest people still working in this business Nice to see that there are honest people still working in this business More

by Mike

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ian Edmonson

Aug 27, 2026 -

City Volkswagen of Evanston responded

Hearing your comment about honesty in our staff means a lot to our team. We’re glad the purchase of your used Volkswagen Atlas felt straightforward and trustworthy. Sam Lotta General Manager slotta@cityautogroup.com

August 26, 2026

Dealership Rating

Employee Rating

Great dealership for sales and service. Will continue doing busness with them, very professional and courteous Will continue doing busness with them, very professional and courteous More

by Nancy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brendan

Aug 27, 2026 -

City Volkswagen of Evanston responded

Your praise of both our sales and service teams highlights how we aim to support customers from purchase onward. We’re pleased we could help with your new Volkswagen Atlas purchase, and it’s great to know you’ll continue doing business with us. Sam Lotta General Manager slotta@cityautogroup.com

August 26, 2026

Dealership Rating

Employee Rating

Mario was great, man of his word most importantly. Helped me during and after the sale! Helped me during and after the sale! More

by Robmor

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Aug 26, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario kept his word and supported you during and after your used Tiguan purchase means a lot to our team. It was our pleasure assisting you, and we’re here whenever you have questions or need support. Sam Lotta General Manager slotta@cityautogroup.com

August 25, 2026

Dealership Rating

Employee Rating

Every time I visit here, Mario guides me and helps me out. Truly the best out. Truly the best More

by Peter

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Aug 25, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario’s guidance made each visit smooth means a lot to our team. Congratulations on your new Atlas, and we appreciate your continued visits. Sam Lotta General Manager slotta@cityautogroup.com

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