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Mario Grbavac

Overview Reviews (769) Inventory (176)

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Mario Grbavac

Sales Associate

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0

769 Reviews

Overview Reviews (769) Inventory (176)

Dealership Experience

13 yrs, 6 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

Croatian

English

5.0

769 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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769 Reviews of Mario Grbavac

August 30, 2026

Dealership Rating

Employee Rating

Ziggy and Mario were terrific. They made my experience fun and they were very efficient They made my experience fun and they were very efficient More

by Sarah

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ziggy

Aug 30, 2026 -

City Volkswagen of Evanston responded

Knowing that your purchase of the used Taos felt both enjoyable and seamless is rewarding. Hearing that Mario added a fun touch while keeping everything on track means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

August 28, 2026

Dealership Rating

Employee Rating

Impressed by this dealership’s attention to deal by whole staff. Great product and great staff. P.s. music they play rocks staff. Great product and great staff. P.s. music they play rocks More

by Kels35

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 29, 2026 -

City Volkswagen of Evanston responded

Hearing that our attention to detail and staff service impressed you means a lot to our team. We’re glad your new Tiguan and the tunes we play hit the right notes for you. Sam Lotta General Manager slotta@cityautogroup.com

August 28, 2026

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Employee Rating

A friend recommended that I come here and I could not be more thankful. Such an easy and smooth transaction more thankful. Such an easy and smooth transaction More

by Genolo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn

Aug 28, 2026 -

City Volkswagen of Evanston responded

Knowing a friend recommended our dealership and that your new Tiguan purchase went smoothly means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

August 27, 2026

Dealership Rating

Employee Rating

Great service provided by whole staff here at City. Nice to see that there are honest people still working in this business Nice to see that there are honest people still working in this business More

by Mike

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ian Edmonson

Aug 27, 2026 -

City Volkswagen of Evanston responded

Hearing your comment about honesty in our staff means a lot to our team. We’re glad the purchase of your used Volkswagen Atlas felt straightforward and trustworthy. Sam Lotta General Manager slotta@cityautogroup.com

August 26, 2026

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Employee Rating

Great dealership for sales and service. Will continue doing busness with them, very professional and courteous Will continue doing busness with them, very professional and courteous More

by Nancy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brendan

Aug 27, 2026 -

City Volkswagen of Evanston responded

Your praise of both our sales and service teams highlights how we aim to support customers from purchase onward. We’re pleased we could help with your new Volkswagen Atlas purchase, and it’s great to know you’ll continue doing business with us. Sam Lotta General Manager slotta@cityautogroup.com

August 26, 2026

Dealership Rating

Employee Rating

Mario was great, man of his word most importantly. Helped me during and after the sale! Helped me during and after the sale! More

by Robmor

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Aug 26, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario kept his word and supported you during and after your used Tiguan purchase means a lot to our team. It was our pleasure assisting you, and we’re here whenever you have questions or need support. Sam Lotta General Manager slotta@cityautogroup.com

August 25, 2026

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Employee Rating

Every time I visit here, Mario guides me and helps me out. Truly the best out. Truly the best More

by Peter

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Aug 25, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario’s guidance made each visit smooth means a lot to our team. Congratulations on your new Atlas, and we appreciate your continued visits. Sam Lotta General Manager slotta@cityautogroup.com

August 15, 2026

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Employee Rating

We had an outstanding delivery experience picking up our 2026 Tiguan SEL Turbo. Mario was fantastic! He took unhurried time walking us through every detail of the tech, from the myVW app and CarPlay to t 2026 Tiguan SEL Turbo. Mario was fantastic! He took unhurried time walking us through every detail of the tech, from the myVW app and CarPlay to the digital cockpit layouts and drive modes. We drove off feeling 100% confident behind the wheel. In the business office, Ian made the paperwork straightforward, fast, and completely transparent with zero high-pressure tactics. Top-notch customer care from start to finish. Highly recommend Mario, Ian, and the City VW team! More

by TDB

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Edmonson

Aug 15, 2026 -

City Volkswagen of Evanston responded

Knowing you felt completely confident behind the wheel of your new 2026 Tiguan SEL Turbo is rewarding. Hearing that Mario’s thorough tech walkthrough and Ian’s transparent paperwork without any pressure made your delivery experience outstanding means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

August 11, 2026

Dealership Rating

Employee Rating

Easy staff to work with. Very happy with the service provided and mainly with the car that I purchased Very happy with the service provided and mainly with the car that I purchased More

by Pat

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 12, 2026 -

City Volkswagen of Evanston responded

Friendly, approachable staff and attentive service are at the heart of how our team operates. Knowing your new Jetta is living up to expectations makes us very happy. Sam Lotta General Manager slotta@cityautogroup.com

August 05, 2026

Dealership Rating

Employee Rating

No high pressure tactics. Simple and easy negotiation. Highly recommend for anyone that is looking for a new Volkswagen Simple and easy negotiation. Highly recommend for anyone that is looking for a new Volkswagen More

by Acall78

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wayne

Aug 05, 2026 -

City Volkswagen of Evanston responded

Knowing that the negotiation felt simple and free of pressure for you is rewarding. Your recommendation to anyone seeking a new Volkswagen Taos means a great deal to our dealership. Sam Lotta General Manager slotta@cityautogroup.com

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