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Mario Grbavac

Overview Reviews (788) Inventory (196)

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Mario Grbavac

Sales Associate

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0

788 Reviews

Overview Reviews (788) Inventory (196)

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

Croatian

English

5.0

788 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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788 Reviews of Mario Grbavac

September 30, 2026

Dealership Rating

Employee Rating

Bought a couple of cars from this location in the past, but this was by far the best experience that I had but this was by far the best experience that I had More

by Mike

Purchase Time

Recommend Dealer

Yes

Sep 30, 2026 -

City Volkswagen of Evanston responded

Thanks for choosing our dealership again and letting us know this purchase of your Volkswagen Atlas Cross Sport was your best experience yet. Knowing you found our service exceptional means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2026

Dealership Rating

Employee Rating

Mario treated me with respect and kindly answered all questions before I came to a decision. Very professional questions before I came to a decision. Very professional More

by Dee

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Sep 30, 2026 -

City Volkswagen of Evanston responded

Your praise of Mario’s respectful approach and thorough answers highlights exactly what we aim for. Knowing you felt well-informed before completing the purchase of your new Atlas Cross Sport means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2026

Dealership Rating

Employee Rating

Would not and will not buy another car from anyone besides Mario. He’s simply the best besides Mario. He’s simply the best More

by HMA

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Sep 30, 2026 -

City Volkswagen of Evanston responded

We’re thrilled Mario could make purchasing your new Volkswagen Taos so seamless. Your loyalty to him truly means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

September 29, 2026

Dealership Rating

Employee Rating

Salesman was very nice and patient as I came in with husband and my kids to purchase a car. We were even offered an extended drive to make sure we really like it husband and my kids to purchase a car. We were even offered an extended drive to make sure we really like it More

by Ari

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Sep 29, 2026 -

City Volkswagen of Evanston responded

Knowing that our patience and offering an extended drive gave you and your family the confidence to choose your Honda Odyssey is rewarding for our team. Mario was happy to spend that extra time with you and make sure the Odyssey fit your needs. Sam Lotta General Manager slotta@cityautogroup.com

September 29, 2026

Dealership Rating

Employee Rating

I had a lot of questions and am not the easiest person to deal with but Mario managed to accommodate me and I am very happy! deal with but Mario managed to accommodate me and I am very happy! More

by Miki

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 29, 2026 -

City Volkswagen of Evanston responded

Our team enjoyed guiding you through your used Volkswagen Atlas purchase. Knowing Mario could accommodate all your questions and help you feel at ease is rewarding. Your feedback means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

September 29, 2026

Dealership Rating

Employee Rating

Worked with Mario for 3rd time now. Every visit and every new 🚘 gets better and better. Keep it up! Every visit and every new 🚘 gets better and better. Keep it up! More

by DF3

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Sep 29, 2026 -

City Volkswagen of Evanston responded

Knowing that each visit and new Tiguan purchase has felt even better than the last means a lot to our team. We’re glad Mario could assist you again. Sam Lotta General Manager slotta@cityautogroup.com

September 28, 2026

Dealership Rating

Employee Rating

Straightforward and efficient. Best car buying experience I have had. xxxxxxto the whole staff and keep up the great work Best car buying experience I have had. xxxxxxto the whole staff and keep up the great work More

by Liss78

Recommend Dealer

Yes

Sep 28, 2026 -

City Volkswagen of Evanston responded

We’re glad purchasing your used Volkswagen Atlas Cross Sport felt clear and seamless. Thank you for recognizing our staff, and hearing that was your best car-buying experience means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

September 28, 2026

Dealership Rating

Employee Rating

Very nice organization with a friendly staff. Very happy with my car and I will make sure to recommend to everyone Very happy with my car and I will make sure to recommend to everyone More

by Nava3212

Sales Price Transparency

Recommend Dealer

Yes

Sep 28, 2026 -

City Volkswagen of Evanston responded

Knowing your praise for our organization and friendly staff means a lot to our team. We’re thrilled your Subaru Forester is working out so well, and we appreciate you recommending us. Sam Lotta General Manager slotta@cityautogroup.com

September 28, 2026

Dealership Rating

Employee Rating

Top notch salesperson. Just a wonderful human being. Was kind and courteous. Made sure I understood the whole process. Went over all features with me before I took the car Just a wonderful human being. Was kind and courteous. Made sure I understood the whole process. Went over all features with me before I took the car and even called me the next day to make sure that I had no questions. If you are looking for a Volkswagen look no further than Mario. He is terrific! More

by Judi

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 28, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario’s thoughtful walkthrough and next-day call left you feeling confident means a lot to our team. We’re pleased we could guide you through each step of your new Jetta purchase and address every question along the way. Sam Lotta General Manager slotta@cityautogroup.com

September 27, 2026

Dealership Rating

Employee Rating

Narcis and Mario are very easy to work with. They always help even when it comes to service and scheduling appointments. They truly are the best They always help even when it comes to service and scheduling appointments. They truly are the best More

by Aldi

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Narcis Agic

Sep 27, 2026 -

City Volkswagen of Evanston responded

Your praise of Narcis and Mario’s dedication to both the purchase of your Tiguan and scheduling service appointments highlights our team's commitment. Knowing they made every step feel effortless is truly rewarding. Your five-star rating means a great deal to all of us. Sam Lotta General Manager slotta@cityautogroup.com

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