Marissa Kleiner

It was ok It was ok I didn't like that they kept the car and didn't tell me until last minute and didn't tell me until last minute More

by JCAMPBELL.JC1667 Verified Customer Verified Customer

Report | Print

Marissa was able to get my car repaired just in time for a 2400 mile trip. Very appreciative. a 2400 mile trip. Very appreciative. More

by acepdoc Verified Customer Verified Customer

Report | Print

Great but didn't get a car washnext time. Marissa was great and very attentive to my nerdd Marissa was great and very attentive to my nerdd More

by ANTHONY.GIAIMO Verified Customer Verified Customer

Report | Print

Took care of my issues and gave me my options. No complaints about the experience. No complaints about the experience. More

by DWLODARSKI Verified Customer Verified Customer

Report | Print

Great and nice. Great service and nice staff. Great service and nice staff. The lounge is great. Great service and nice staff. Great service and nice staff. The lounge is great. More

by sea6 Verified Customer Verified Customer

Report | Print

Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent deta Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days. More

by ac Verified Customer Verified Customer

Report | Print

Berit is an outstanding member of the Service Department of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindnes of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindness all throughout the process. She is a fantastic person and you will know very quickly that you are in good hands. I have been a customer of hers for many years. Highly recommended. More

Report | Print

The agent was very knowledgeable about what services are available, prices of any services not covered by warranty, and what services are typically included for free in a lease from Napoli. available, prices of any services not covered by warranty, and what services are typically included for free in a lease from Napoli. More

by JKACHKO Verified Customer Verified Customer

Report | Print

Excellent service even though with no appt she took care of the car Great service of the car Great service More

by Mark.Tracy Verified Customer Verified Customer

Report | Print

Marissa gave exceptional customer service service and frequently updated me on my vehicle being services. She backed me on my concerns related to the warranty and coverage. frequently updated me on my vehicle being services. She backed me on my concerns related to the warranty and coverage. More

by Steve Verified Customer Verified Customer

Report | Print