Mark, was GREAT !!! I lease my car 3 years ago and then
my lease was up and I came back to Mark to Buy my car from him
Mark is excellent!!!
my lease was up and I came back to Mark to Buy my car from him
Mark is excellent!!!
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by Kris
Jan 31, 2021 -
Coughlin Kia of Dublin responded
Kris,
We are so appreciative of your repeat business, and we are thrilled that Mark could provide you with a 5-star experience once again! We thank you for taking the time to leave him this wonderful review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!
He got me in and out did an amazing job I appreciate the
experience as a first car buyer and I couldn’t ask for better
experience as a first car buyer and I couldn’t ask for better
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by Venturino338
Jan 21, 2021 -
Coughlin Kia of Dublin responded
Thank you so much for your 5-star review! We are honored to have been able to assist you with this special purchase, and we are thrilled that Mark could make your buying experience so smooth and efficient. We congratulate you on your new vehicle- on behalf of the entire team, and we hope to hear from you again when the time comes for your first service!
Mark Andrijowych Was very easy to work with and made it a
very fast and non stressful process to get my new car. Thank you
very fast and non stressful process to get my new car. Thank you
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by Charity_gundolf
Dec 23, 2020 -
Coughlin Kia of Dublin responded
Thank you for leaving Mark this excellent review! We are overjoyed that he could be of assistance to you and make your overall experience as seamless as possible! We congratulate you on your new vehicle- on behalf of him and the entire team. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future!
Easy test drives.Great customer service.Plenty of
Easy test drives.
Great customer service.
Plenty of inventory.
Bough the new K5 GT in Grey Wolf.
So far it’s a fine mid size sedan
Easy test drives.
Great customer service.
Plenty of inventory.
Bough the new K5 GT in Grey Wolf.
So far it’s a fine mid size sedan
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by aircrew101
Other Employees Tagged:
Damon Clark, Alex Greenland, Susan Scheeres, Peyton Seay
Dec 15, 2020 -
Coughlin Kia of Dublin responded
Congratulations on your new vehicle! We are overjoyed that our team could be of assistance to you and get you into a great, new ride. We thank you for doing business with us at Crown Kia Dublin, and we wish you the safest of travels in your new K5!
After a half-hour wait for the person with whom i had
scheduled an appointment, Mark Andrijowitz took over and completed the sale of the car i had pre-selected online. Mark was friendly and knowledgeabl
scheduled an appointment, Mark Andrijowitz took over and completed the sale of the car i had pre-selected online. Mark was friendly and knowledgeable and prepared the sales documents efficiently without further delay or inconvenience. I would go to him and Crown Kia again if I need another car and will recommend him to my friends.
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by marymrob36
Mark Andrijowych is such a wonderful person to work with.
He always listens to what you need. I will always go to Mark and Crown Kia of Dublin for my cars!
He always listens to what you need. I will always go to Mark and Crown Kia of Dublin for my cars!
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by KG
Other Employees Tagged:
Dominick Siclari
Nov 18, 2020 -
Coughlin Kia of Dublin responded
Thank you for leaving Mark this wonderful review! He will be so honored by your very kind words and to know how confident you are in his efforts! We congratulate you on your new vehicle- on behalf of him and the entire team, and we look forward to continue serving you and your automotive needs in the future!
I did not have a great experience at this dealership and
was actually quite disappointed. In fact, had I been car shopping for myself, I would not have purchased a vehicle from this dealership. I only made
was actually quite disappointed. In fact, had I been car shopping for myself, I would not have purchased a vehicle from this dealership. I only made the purchase because the vehicle was for my teenage daughter who really loved the car. I bought it solely based on my desire to make her happy. Our greeting by Mark, was not warm and and friendly. It was certainly atypical in comparison to multiple other interactions I have had with so many other car salesmen throughout my life. He was very cold, short and didn’t even introduce himself by name. I actually had to ask him his name after about a five minute conversation. From my past experiences in car buying, nearly every employee in the building at least tries to appear welcoming, by smiling or saying hello. No one did that, with the exception of the gentleman who helped us in the Finance Dept. I cannot recall his name, unfortunately , but I do appreciate the kindness he showed us. As for, the many other men I saw in the building, many of whom we came in rather close proximity with, there was no acknowledgement or even a friendly smile given. It truly felt as if we were not being taken serious or that Mark and the others were under the assumption that we could not afford the vehicle and would be wasting his time. Obviously, I don’t know what he was thinking, but he certainly came across that way, by his demeanor and somewhat rudeness. Needless to say, I have no future plans to buy another car at this dealership, nor will I recommend them to my friends, family, neighbors or anyone else. In my profession, I too provide customer service on a daily basis and I do my utmost to treat everyone with kindness and respect. I would never want my clients to leave feeling the way I felt after leaving the dealership that day!
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by PM
Nov 17, 2020 -
Coughlin Kia of Dublin responded
Dear PM,
We apologize that you were not pleased with the purchase experience although happy to hear your daughter is excited about her new vehicle. We do maintain a strict face mask wearing policy as well as follow all other CDC, Covid 19 guidelines – unfortunately, we do find it very difficult as you write to have the staff provide a “friendly smile” when wearing a face mask which certainly could make it appear that the staff is not friendly. As a nurse, you may be very well able to provide different facial expressions to express a smile / friendliness although most of us are still getting used to interacting in a sales environment while wearing a face mask. Again, we certainly apologize - if you would like to discuss this further please contact me at the dealership on 614.799.4666 ext 7812or by email at jauten@crowncars.com
Jarrod Auten, Preowned Sales Manager.
Nov 17, 2020 -
PM responded
Thank you for response. You are correct in that wearing masks makes it difficult to see if someone is smiling, however a person’s tone, overall demeanor and even a proper introduction are all very important factors upon initial presentation. I am assuming these things have been taught in sales training long before the pandemic started. Nearly the entire world has had to adjust to wearing masks over these past 8 months. I’m sorry, that in my opinion, is a poor excuse for bad customer service. The fact that you as a Sales Manager are excusing the behavior of your sales staff tells me that this clearly starts from the top down. Based on your response, I don’t believe that further conversation with you will yield a different result.
It was a great experience happy about my purchase Of
course when you have the right salesman Mr.Mark Andrijowych
He help me to get the best deal the right vehicle I will definitely do future business w
course when you have the right salesman Mr.Mark Andrijowych
He help me to get the best deal the right vehicle I will definitely do future business with kia thank Mr.Mark Andrijowych
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by alaamigdady
Nov 12, 2020 -
Coughlin Kia of Dublin responded
We are thrilled that Mark could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience! We congratulate you on your purchase- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Excellent customer service from Mark Andrijowych. He
assisted me the whole step of the way and help find the best deal for an excellent certified pre-owned vehicle
assisted me the whole step of the way and help find the best deal for an excellent certified pre-owned vehicle
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by Desmond
Other Employees Tagged:
Alex Greenland, Dominick Siclari
Oct 28, 2020 -
Coughlin Kia of Dublin responded
Desmond,
Congratulations on your new vehicle! We are thrilled that Mark could provide you with remarkable assistance and the best possible deal! We thank you for taking the time to leave him this excellent review, and we wish you the safest of travels in your new ride!
Just bought a new Sorento that had some vibration issues.
Daniel Harris and his service department took care of it as soon as I alerted him to the issue. Crown Kia service team are on top of their game.
Daniel Harris and his service department took care of it as soon as I alerted him to the issue. Crown Kia service team are on top of their game.
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by Wayne
Oct 13, 2020 -
Coughlin Kia of Dublin responded
Wayne,
Thank you for taking the time to share this 5-star review. Your safety is of the utmost importance to us, and we are pleased that Daniel and the team could get your automotive concerns swiftly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future!